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SLS Hotel at Beverly Hills

5.0 of 5
465 South La Cienega Boulevard, Los Angeles, CA 90048
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SLS Hotel at Beverly Hills
Ranked #36 of 293 hotels in Los Angeles
4.0 of 5 stars 470 Reviews
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470 reviews from our community

What travellers say about this hotel
  • Very good(11)
  • Rodeo drive(9)
  • Room service(8)
  • Best part(7)
  • Jose Andres(7)
  • Fitness center(7)
  • Pool area(7)
  • House car(6)
  • Hot spot(5)
  • Friendly and helpful(5)
Traveller rating
    224
    112
    77
    28
    29
Only show reviews for Family (75) | Couples (138) | Business (129)
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 28 May 2012 NEW

I recently stayed at the SLS for a conference that I was running there and then for a short break afterwards. I stayed for 10 nights and had an amazing time. I dealt with all levels of staff from porters, servers through to Tomas in management and I do not have a bad word to say about any of them.... More

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Atlanta, GA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Just stayed at the SLS last weekend. Peninsula Chicago was my favorite US hotel... until staying there. It's a combination of a W on steroids meets the service of The Four Seasons and the hipness of The Cosmopolitan. Make sure to check out the pool on the weekends.

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

Thank you for the glowing review! We look forward to welcoming you back to SLS Hotel at Beverly Hills! Until next time...Savor Life Slowly!!! More

vancouver
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW

After reading all the rave reviews I was so excited to book into the SLS for my regular LA trip. I usually stay in Santa Monica but wanted a change. The hotel is fun and funky with its decor. Very modern, poorly lit, the interior is brought outside with fun furniture. But that was about it. Check in was a... More

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See 2 more reviews by kiki7 for Los Angeles
SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

I'm terribly sorry to learn of your unfortunate experience upon your recent visit to SLS Hotel at Beverly Hills. I can assure you that we are taking your comments seriously as this is not the way in which we go about our service standards here at SLS. In addition, I do apologize significantly for the billing discrepancies that you experienced.... More

New York City, New York
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 May 2012

We enjoyed the SLS hotel. We felt the staff was accomodating from the moment we checked in, when they offered us several different room choices right off the bat. I guess the room we originally booked wasn't ready yet and we were very tired from our flight (and I was sick). They bent over backwards to get us settled right... More

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See 2 more reviews by April1979_07093 for Los Angeles
SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

Thank you so much for the wonderful review! I'm also pleased to inform you that we are in the final stages of installing our new lighting program, which will significantly amplify the bathroom and bedroom in all 297 of our accommodations. We look forward to welcoming you back to SLS Hotel at Beverly Hills! More

NYC
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 23 May 2012
3
people found this review helpful

I should have know that I was in trouble the minute I pulled up to the SLS hotel and unloaded my luggage from the cab. The bellman and valet watched me, neither offered me a hand. e. That in itself was indicative of my stay at this very poorly managed hotel. The front desk staff were nice and tried hard,... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

Thank you for your recent visit to SLS Hotel at Beverly Hills! I’m sorry to hear your experience was less than enjoyable. I am pleased to inform you that our rooms are in the final stages of receiving an amplified lighting program which will certainly provide improvements to both the bathroom and bedroom lighting. We strive for perfection when it... More

New York City
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2012

I travel to Los Angeles two to three times a year for work and I typically stay at the W Hollywood Hotel. I decided for my next five-night trip that it was mandatory that I stay somewhere else (the W Hollywood is unbearable after two nights). After some research and a reasonable rate negotiated by my employer’s travel agent, I... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

Thank you so much for the wonderful review! We can't wait to welcome you back! Until next time...Savor Life Slowly!!! More

Hinton, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

My husband myself and teenage son stayed there on May 11 & 12-2012. Would not go back. Most of the staff were great ,rooms were beautiful except for the lighting. The driver service and driver was the best thing about the place. Upon check-in they suggested we upgrade to a bigger room to allow for a cot to be brought... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
28 May 2012

Thank you for your recent visit to SLS Hotel at Beverly Hills! I’m sorry to hear your experience was less than enjoyable. I am pleased to inform you that our rooms are in the final stages of receiving an amplified lighting program which will certainly provide improvements to both the bathroom and bedroom lighting. I’m quite horrified to hear about... More

Lee, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

this holtel was not a 5 star hotel at all !! bathroom was not that clean, the lamp was rusty. the iron was faulty and i could see sparks coming out of the end of the wire !! i then complained abt this and they just said sorry so i repeated that THE IRON HAD SPARKS COMING OUT OF IT.... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
22 May 2012

First and foremost, Congratulations on your recent nuptials. I am deeply saddened to learn that your honeymoon experience at SLS was an unfortunate one. I have addressed the issues you have raised with our entire management team to ensure a situation like this never occurs again in the future. I’m sorry to learn of your unfortunate experience with our Concierge... More

Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

Upon check in, I had no help with my lugguage and there was no door man. The bathtub is weird and same with their shower set-up. I didn't like it at all. They rooms are dark and dingy with mirrors everywhere, which i don't mind but what's the point if you can't see anything. Its great if you're having hanky... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
21 May 2012

I'm sorry to learn of your unfortunate experience during your recent stay at SLS. I do hope you will consider a second visit so we can show you how magical SLS truly is. Should you wish to discuss your stay further, please do not hesitate to reach us at SLSBeverlyHills@slshotels.com. More

Arcadia
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 14 May 2012
3
people found this review helpful

We had made reservations at Lawry's Prime rib right down the street and were able to walk to it from the hotel which made it a good choice, also I am a starwood member and was able to use my points. This is one of the highest point redemption hotel needed at 12,000 points. I wasn't sure what to expect,... More

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SLSBHManager, Manager at SLS Hotel at Beverly Hills, responded to this review
15 May 2012

Please accept my sincere apologies for the unfortunate experience you encountered during your recent visit to SLS Hotel at Beverly Hills. We know there are so many hotel choices in Los Angeles, and we thank you for making your special occasion with us; however, I'm so sorry to learn of the unpleasant visit. Should you reconsider a visit and/or wish... More

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Additional Information about SLS Hotel at Beverly Hills

  • Sls Hotel Los Angeles
Address: 465 South La Cienega Boulevard, Los Angeles, CA 90048
Price range (per night):* S$456 - 662

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