I broke my toe over the weekend and needed to cancel my reservation because I am unable to travel. I am a high level Hilton Honors patron. They refused to cancel it because it was inside their 48 hours cancellation policy. What a terrible client service performance! Fail, totally. And the GM was flip about it too. Stay somewhere else...Marriott... More

The hotel was very attractive and had several different spaces for groups to meet which is what we needed. The spaces were not large, but fortunately we were always able to have the space that we needed. The staff was very accommodating and helpful. The rooms were pleasant and comfortable, and the technology was easy to work. I didn't eat... More

The room was clean, bedding was fresh. The staff was helpful as well. Breakfast was outstanding! Friended the hotel on Facebook and received a free bottle of wine. That bottle was awful though. (LOL) Can't say anything bad about this hotel. I would definitely stay here again.

I stayed at this Hilton from March 5 to check-out April 13 while in Napa on business. Over-all my experience was quite good with especially high marks for the staff. My room was pleasant with an excellent bed and shower. Bathroom counter space was quite good, and all appointments were modern, attractive, clean, and well-maintained. The large flat-screen TV had... More

I stayed at the Hilton garden inn in Napa valley and found the property to be generally nice. The rooms and lobby have been updated.....The pool area and hot tub needed to be up-dated and better maintained. Hot tub was really yucky...... When u book your room add the breakfast option,,,,it is a great menu and everything was freshly made...... More

I had a poor greating, but fantastic staff for breakfast and my check out. Therefore, if you take the experiences it was average. For $250 per night I would have expected fantastic service. Very disappointed for a Hilton Garden Inn. The breakfast was well priced and extremely good. That was the best deal of the day. The gym was crowded... More

The front desk people are very helpful and friendly. The rooms are spacious enough for 4 people including large luggages. What I like best is the breakfast! Your order is cooked as you order. And you can order as much as you can finish! :) Parking is secure and the place is safe. A good spot for family vacation -... More

We spent two nights here earlier this month and were extremely satisfied with this hotel. The service was excellent on every level that we dealt with, front office staff, cleaning staff and restaurant staff. Our room was clean, very comfortable and huge! It was a handicapped accessible room (212) and the bathroom was gigantic as was the bedroom. Bed was... More

Our expectations for a clean and quiet room at a reasonable price continue to be met.Clean bedding is important to us. Location is about three miles from town center but conveniently located to other area wineries and restaurants