My friend and I were on our way to Yosemite via Amtrak and since we were scheduled to board the train quite early, I booked the hotel in order to be closeby. The personel were informed, polite and helpful. My car was secure and I never gave it another thought. The hotel was exactly as pictured, clean, well appointed and... More

Stayed two nights for a business trip. Strongly suggest you ask for a room at the rear of the hotel, as the train runs 1/2 block from the front of the hotel. Did not sleep for two nights! Room was nice, clean, with free internet. Coffee provided in the room and in the lobby every morning. Location is great, however,... More

I always have my parents stay here when they come to visit Oakland, and they love it. Nice big balconies with waterfront rooms, super comfortable beds, and reliable service. Next door to where the SF ferry picks up, and a couple blocks down from Amtrak. Some good restaurants and bars nearby (Fat Lady, Chop Bar, Night Light, and Yoshi's) -... More

Waterfront hotel has very nice rooms, great views of the harbor, and a nice pool. The service is excellent. Some may be put off by trains passing by; however, I am a train nut. The ferry to San Francisco stops right in front; BART is a few blocks away; good restaurants are also in Jack London Square. All in all... More

The biggest question you must ask yourself is do I really need to stay in Oakland? We'd heard Oakland wasn't the best area in the Bay, but being fairly seasoned travellers we weren't put off trying it. However in the week we were in the area (we moved to San Francisco after 3 days and used the BART/Ferry/Taxis to commute)... More

Came to Oakland for a show at the fox theater (exactly one mile away). The employees were very kind and respectful. Katrina, Tatiana, and Chris made my stay at jak London square amazing. After the show at 12am I called the fromt desk to see what resturants were open. Chris came up to my room with a detailed map and... More

This is THE hotel to stay in if you are arriving on Amtrak to Oakland. It is by far the very best choice in Jack London Square. You can walk to the hotel, about 4 blocks. When you arrive at the Amtrak station, cross the tracks and walk to the path near the water. If you want to take the... More

The lobby is inviting but furnishings/decor need updating. Rooms are dated and dingy, with furniture that appears to be from 1981, and it smells like an old room in there when you first walk in - not pleasant. Hallways have really old carpet and it looks like 1971 in the halls. The freight trains run nearby (approximately 300 yards away)... More

What some other folks said in their review is true that certain aspects of the hotel could stand an update/replacement. I'm amazed they haven't replaced the carpet in the hallways; it's definitely stained throughout, but that sort of thing doesn't really bother me. The views are good (with a private balcony with the room). The location is good. However, the... More