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All 42 Ontario hotels »

Hampton Inn & Suites

2.5 of 5
4500 East Mills Circle, Ontario, CA 91764
Hotel amenities
Hampton Inn & Suites
Ranked #19 of 42 hotels in Ontario
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    15
    6
    5
    1
    3
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2012 NEW via mobile

We travel to the west coast every October from the UK and for the last 8 years we have stayed at least one night here. Great stop over location on the way to/ back from Vegas, plenty of shopping nearby, some good family restaurants and as usual for a Hampton this is always clean, staff always friendly and helpful and... More

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atlanta
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

We just stayed 2 nights at this hotel. I don't agree that it is outdated and needs to be updated. We have stayed at Hampton Inn's all across the country and I think this one ranks close to the top, as far as condition goes. We had a nice room that looked fairly new. The carpets looked new. I was... More

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LeAuna Williams, Manager at Hampton Inn & Suites, responded to this review
1 May 2012

WOW! Thank you for taking the time to write a review about our hotel. I am so happy that you enjoyed your stay and I hope that you plan another trip that will lead you in our direction. It was so wonderful to read your comments. I will share your posting with my entire staff. We hope to see you... More

Calgary, AB
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 April 2012

I recently stayed here for 2 nights this past January and was satisfied with my stay, but like others have reported, I did expect more from a Hampton Inn, this place is show its age! However, the service was wonderful, and it was clean, the WIFI was ok, and it was quiet. Easy access to freeways as well as restaurants... More

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
13 April 2012

Thank you for taking the time to write a review about our hotel. It was a pleasure to read about how you enjoyed your stay. We have recently finished our renovation and I would love to have you back to see all the wonderful upgrades! We hope to see you soon! Le'Auna Williams More

JAPAN
Top Contributor
68 reviews 68 reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

We are not Hilton people, but when we travel within the U.S. we find the Hamptons a step above the competition. This time again we were not disappointed. We arrived on a Saturday afternoon and were dismayed to see the small parking lot completely occupied and tons of teenagers dressed up or dressed down in their costumes standing in the... More

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
7 November 2011

Thank you for taking the time to write a review about our hotel. I take great pride in the staff that we have and I am happy to hear that you enjoyed your stay. Our first priority is to make sure that all of our guest are well taken care of to the best of our ability. Brandon Wellbrock our... More

Nevada City, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

I am a big Hampton Inn fan but was a little disappointed in this property. I should have been suspicious since the prices are lower than most other Hampton Inns. First the good: location convenient and surrounded by shopping and restaurants Service: friendly and helpful Price: PAID ABOUT $70AVERAGE PER NIGHT Then the not so good: Parking: parking lot was... More

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
28 October 2011

Thank you for taking the time to write a review about our hotel. I appreciate your comment. I am happy to say that our hotel will undergo a remodel this quarter! We will have some nice new additions to the property and I would love for you to come back and see our improvements. More

Bella Vista, Arkansas
Top Contributor
141 reviews 141 reviews
Reviews in 101 cities Reviews in 101 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 20 September 2011

Terrific location at the Hampton Inn located in the parking lot of the Ontario Mills shopping mall. Lots of restaurants nearby - many within walking distance. This hotel is about 10 minutes or less from the Ontario airport. The lobby looks recently renovated and is in good shape. Staff was not wearing any kind of uniform and was not particularly... More

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
21 September 2011

Thank you for taking the time to write a review about our hotel. I appreciate your comment. I am happy to say that our hotel will undergo a remodel this quarter! We will have some nice new additions to the property and I would love for you to come back and see our improvements. We value every guest and know... More

Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 September 2011

Across the street from Ontario Mills shopping mall; free breakfast, free internet, free parking. Can get to Hotel via 3 different freeways...Hwy. 210, Hwy. 60, and Hwy. 10. Lots of eateries around the Hotel to pick from.

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
19 September 2011

Thank you for taking the time to write a review about the hotel! I'm very happy you enjoyed your stay with us. Being located at the Ontario Mills Mall certainly has its advantages. And the variety of restaurants in the area gives you a taste of everything. We look forward to seeing you on your next visit. Hampton Inn &... More

phoenix
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 August 2011

Hampton Inn and Suites in Ontario, California, because of it's location near Ontario Mills Shopping Center attracts mainly business clientele. It is clean, the staff is very professional and helpful. Our check in was very easy. We were new to the area and had a lot of questions regarding restaurants, directions to other areas in the city and always found... More

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LeAuna Williams, Director of Sales at Hampton Inn & Suites, responded to this review
17 August 2011

Thank you for a great review Cecile! We loved having you stay with us. We have made great efforts to improve the experience the guest receives and it has paid off. I look forward to having you as a guest when you return. Sincerely, Hampton Inn & Suites Ontario Staff More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 June 2011

Great accommdation, really friendly staff, excellent location directly opposite outlet mall. Excellent value for money, will definatley stay here again.

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Katy, Texas
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 11 January 2011
1
person found this review helpful

OK first the few good points about this hotel: 1) Very friendly staff 2) Very close to the mall But the bad points far out weigh the good. This is a very noisy hotel – PERIOD. Noise from the I-10 Freeways (afew hundred yards away with large trucks going 24/7. Noise from the mall access road & finally noise from... More

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Additional Information about Hampton Inn & Suites

  • Hampton Inn Ontario
  • Ontario Hampton Inn
Address: 4500 East Mills Circle, Ontario, CA 91764
Price range (per night):* S$120 - 180

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