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Holiday Inn Ontario Airport

3.0 of 5
2155 E. Convention Ctr Way, Ontario, CA 91764
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Holiday Inn Ontario Airport
Ranked #22 of 42 hotels in Ontario
3.5 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    32
    23
    5
    2
    6
Date Rating
Rohnert Park, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 28 May 2012 NEW

we have stayed here before and always enjoyed it , this time though there were groups in the parking lot talking loud enough to be heard on the third floor no one to take care of it even after repeated calls to front desk this at 3:ooam not acceptable.also a bar tender shoving drinks at you even if you did'nt... More

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See 2 more reviews by grump82 for Ontario
Montclair, California
1 review
5 of 5 stars Reviewed 2 May 2012

Extremely nice hotel, perfectly situated close to airport and freeways. Rooms are large, clean, and nicely furnished and most importantly, quiet. Great place to rest and catch up on some relaxation during travels. The breakfast area is comforting with TVs at each booth, the breakfast was delicious and again a relaxing atmosphere. The staff were pleasant and accomodating. Overall, my... More

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Napa, California
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 25 April 2012

Thought I would update my previous glowing review of This Holiday Inn...good news is that the rates are still great and the hotel still looks brand new, bad news....the Priority Platinum 30% discount is now only for the restaurant and the food has slipped to subpar at best. Menu says: Pan seared scallops and Tiger Shrimp with chopped clam tossed... More

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Saint Louis, Missouri
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 April 2012

I have not stayed at a Holiday Inn in over 10 years. I was glad to see the updates in this one. Although the beds were not as comfortable as the Hilton and Marriott brands, they were a close second. The bathrooms have granite countertops and the overall feeling in the hotel was nice.

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Victorville
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 April 2012

No real complaints other then the toilet paper was quite a ways from the toilet. The room was beautiful, furnished with tasteful up-to-date colors and decor. Large flat screen, easy to navigate tv. Bed was comfortable, could use either more pillows or king size pillows. Front desk staff could be a little more personable, but certainly didnt interupt my stay.

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Sacramento, California
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 April 2012

Stayed over one night and was quite pleased with stay. Used points and was very happy to be upgraded to a very roomy suite on top floor! Room, linens and amenities were spotless! If I need a hotel near the Ontario airport or convention center again this property will be at the top of my list! Only two small gripes:... More

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Los Angeles
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 March 2012
3
people found this review helpful

This could have been the worse hotel I had ever stayed at. On my first day, they "accidentally" assigned my room to another guest, so while I was enjoying my evening, someone opened the door and came in. The receptionist did not apologize and she did not seem to feel guilty at all. The housekeeping is also horrible. It seems... More

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IHGCare, Guest Relations Manager at Holiday Inn Ontario Airport, responded to this review
8 April 2012

Anonymous T, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J... More

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CA
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

Watch out for Holiday Inn when you are booking a hotel room as a government patron! Our office recently called their 1-800 Holiday Inn reservation number to book a room for one nite at the Ontario Airport. We were told that "No government rates were available." The cost of the room on a Tues. was $137 + tax. When we... More

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Palo Alto, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 31 January 2012
6
people found this review helpful

Be very careful with this hotel. I think the hotel owner overbooks rooms based upon attracting customers to his nice-looking Holiday Inn property then shuttles them off to his other cheaper hotel he owns. I call it "bait-and-switch". Here is what happened: I arrived around 10 pm at this hotel only to be told that the hotel was sold out... More

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California
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

This hotel had nice size room with a microwave and mini fridge. The rooom was clean. Wireless internet is complimentary and we had no problem connecting. The bed comfort was acceptable. We liked the fact that a variety of pillows (firm, soft, non-feather, etc.) was on the bed labeled with a ribbon. The bathroom vent had a constant loud hum... More

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Additional Information about Holiday Inn Ontario Airport

  • Holiday Inn Ontario
  • Ontario Holiday Inn
Address: 2155 E. Convention Ctr Way, Ontario, CA 91764
Price range (per night):* S$116 - 165

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Holiday Inn Ontario Airport
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