After I checked in (which was a hassle) I get to my room and the room is trashed. The bed is still not made and the sheets look like a homeless person had been sleeping in them (no offense). I go to the front desk and ask them to service the room and change the sheets and they say 'sir,... More

While temporarily residing at a Holiday Inn Express & Suites Ontario Airport location for one week, I had come across one particular employee who stood out from the rest, her name is “Valerie”. Valerie showed spunk in her step while moving to and from the employee kitchen while making sure the food as well as Coffee Pots are full, fresh... More

i want to share that Tony Orona has taken the stress and anxiety from me by helping me plan the perfect event for my daughter's graduation with her Masters from Redlands. I did not know where to start planning my event or what it entailed. I wanted a nice classy place but within my budget and i found it. The... More

Nice room, very clean and quiet. Close to the airport and I would stay again. Staff was very pleasant.

jose checked me in and upgraded for a bigger room. this hotel is in the middle of nowhere ,but it provides a shuttle to the ontario airport and to the mills mall if there are no guest going to the airport .in a walking distance is a 7-11 for little groceries ,a mexican restaurant and a subway . on the... More

Vivian prepares the breakfast each day for the guest. She does an amazing job. The food is fresh and prepared with care. She has a smile on her face at all times and is very friendly with the guest. She made me feel like I was staying at a family friends house and that she genuinly cared that I had... More

The hotel looked new, not remodeled.. Check in was easy, spacious breakfast area,.. The room was also spacious, clean, everything was nice, but there were some issues (I had anyway).. The shower head was not installed correctly shooting water from the connection with the pipes, wetting the floor (and the bath towel was soaked when I got out of the... More

Free Internet: Yes Sleep Timer: Yes This was a normal holiday inn type hotel. I got upgraded to a larger room as a platinum member which was nice. However, as I walked in the room I noticed 2 hand prints (very visible) on the full length mirror. The cabinets were starting to show wear. The bed was good. Bathroom good.... More

My experience here at Holiday Inn Express was exceptionally comfortable. The service and amenities were always clean and available. Its location is also a great plus considering that the Kaiser hospital is not to far away which made it easier to take trips back and forth to get our mom to her appointments. The hotel employees worked with us and... More