We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Ontario hotels »

Residence Inn Ontario Airport

3.0 of 5
2025 Convention Center Way, Ontario, CA 91764
Hotel amenities
Special offer
Earn Rewards Points!
Residence Inn Ontario Airport
Ranked #12 of 42 hotels in Ontario
4.0 of 5 stars 55 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

55 reviews from our community

    Trip type
Traveller rating
    28
    15
    4
    6
    2
Date Rating
Sacramento, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012

I was the coordinator for a large block of rooms. The manager, Jen, was super helpful and responsive to our group's needs. My room was comfortable and spacious. The free breakfast, manager's reception in the evening, and airport shuttle puts this hotel over the top in my book. My group was very happy with the selection. I would book here... More

Was this review helpful? Yes
Cindy Ybarra, Manager at Residence Inn Ontario Airport, responded to this review
23 May 2012

I just wanted to say thank you for your comments on your stay with us. I'm glad we were able to accommodate your group and that you had an enjoyable stay. I will definitely share you comment regarding Jen's help with your group needs. I look forward to having your group stay here with us again. Thank you, Cynthia Ybarra... More

Bryn Mawr, Pennsylvania
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 May 2012

This is your standard clean and pleasant Residence Inn. The reason that I have rated the Inn so poorly however is due to a very scary set of circumstances. We stayed in a second floor suite adjoining another suite. Late at night we heard a woman scream in the adjoining suite and called the hotel manager. He eventually called the... More

Was this review helpful? Yes
Cindy Ybarra, Manager at Residence Inn Ontario Airport, responded to this review
23 May 2012

We appreciate you taking the time to write this review and share your experience during your recent stay. Our hotel strives to make each individuals stay as comfortable as possible. We are extremely sorry about the inconveniences you experienced during your stay. We appreciate you bringing this to our attention, as feedback from our guests is very important to us... More

california
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012

Really great customer service and check-in/out. Delicious complementary breakfast including hot entres, yogurt parfeits, fresh fruit, cut fruit, juices, sausage, eggs, potatoes, toppings....etc....delish. Complementary internet, I used it with sercure login to my work and not hiccups or slow-downs. Free parking. Stayed on a Saturday night during graduation weekend with 2 double beds for under $125. AWESOME!!!! Forget your rewards... More

Was this review helpful? Yes
Cindy Ybarra, Manager at Residence Inn Ontario Airport, responded to this review
23 May 2012

We are excited that you enjoyed our breakfast here at The Residence Inn Ontario and that you had good internet connections. I will share your comments with my team regarding the great customer service and check in/ check out experience. Thank you for being our guest and we look forward to having you stay with us again. Cynthia Ybarra General... More

El Cajon, California
1 review
5 of 5 stars Reviewed 30 April 2012

We stay here when our team competes in this area because the accommodations are always excellent & rates extremely reasonable. The square footage of the rooms is better than other RI locations we have stayed. This location is easy to get to and from, close shopping etc. The group advisor, Jen, was so helpful and helped out in a pinch... More

Was this review helpful? Yes
Cindy Ybarra, General Manager at Residence Inn Ontario Airport, responded to this review
2 May 2012

I'm glad that the accommodations we provide meet your team needs. I will share your comments with Jen and the TEAM. Thank you for taking the time to post your thoughts on Tripadvisor. Cynthia Ybarra General Manager More

commerce
1 review
5 of 5 stars Reviewed 25 April 2012

the front desk was wonderful they helped alot they made me feel at home, the rooms were excellent very clean very the breakfast was very delicious and the service was incredible i will for sure tell all my friends to go to that hotel becuase i had such a great time

Was this review helpful? Yes
Cindy Ybarra, General Manager at Residence Inn Ontario Airport, responded to this review
2 May 2012

I am excited to hear that you had an excellent vacation and wanted to say Thank you for your comments on your stay with us. I will share them with the TEAM. I look forward to having you stay with us again on your next vacation. Thank you, Cynthia Ybarra General Manager More

ontario
1 review
5 of 5 stars Reviewed 13 April 2012

The staff here is first rate! The customer service provided by Cindy and her staff truly make you feel like your at home, they always have smiles which is nice to c when traveling around and not getting the reception from other hotels like the one i always get here. i travel all around and stay at various hotels around... More

Was this review helpful? Yes
Cindy Ybarra, General Manager at Residence Inn Ontario Airport, responded to this review
17 April 2012

We are excited that you had a great stay with us at the Residence Inn Ontario. Our staff members are committed to providing our guests with a comfortable and problem free stay. I will make sure to share your comments at our next staff meeting. Thank you for being our guest and we look forward to having you back soon!... More

Boston
Top Contributor
193 reviews 193 reviews
Reviews in 107 cities Reviews in 107 cities
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

At first glance the flat screen tv makes the room look modern but the shower and kitchen are dated. Fitness center has no free weights. Wi fi cuts out often. Staff is top notch and and bfast is standard for a RI.

Was this review helpful? Yes
See 2 more reviews by tmarcone for Ontario
Cindy Ybarra, General Manager at Residence Inn Ontario Airport, responded to this review
17 April 2012

We appreciate you taking the time to write this review and share your experience during your recent stay. Our hotel strives to make each individuals stay as comfortable as possible. We are extremely sorry about the inconvenience you experienced during your stay. We are in the process of updating our fitness center. Feedback from our guests is very important to... More

Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed 31 March 2012

We checked in late but everything was great. The staff was excellent and we had everything we needed when we arrived. The bed was comfortable. It was like a home away from home. We will definitely look to stay here again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 March 2012 via mobile

We went to the Residence Inn in February and can't wait to return next year. Our son was in a karate tournament at the convention center right next door. The check in was great and the staff were very friendly. Miguel the FD manager was great. Did not use the pool but did enjoy the jacuzzi and basketball court. The... More

Was this review helpful? Yes
Tampa, Florida
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 March 2012

The staff was very nice. The rooms were relatively clean and nice...although my couch faced a window with the back to the tv. The bed was nice and it was pretty quiet. No much nearby, but it serves the convention center and the airport well. It was one of the cleaner residence inns.

Was this review helpful? Yes

Travellers who viewed Residence Inn Ontario Airport also viewed

Comfort Suites Ontario Airport
4.5 of 5 stars 158 Reviews
Ontario, CA
Show Prices ABS:HotelCheckRates-d1307591?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ayres Hotel & Suites Ontario Airport / Convention Center
Show Prices ABS:HotelCheckRates-d84682?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Embassy Suites Ontario-Airport
4.5 of 5 stars 34 Reviews
Ontario, CA
Show Prices ABS:HotelCheckRates-d2019775?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 42 hotels in Ontario, ranked by popularity »

Been to Residence Inn Ontario Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn Ontario Airport

  • Residence Inn Ontario
  • Ontario Residence Inn
Address: 2025 Convention Center Way, Ontario, CA 91764
Price range (per night):* S$142 - 235

Owners: What's your side of the story?

If you own or manage Residence Inn Ontario Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn Ontario Airport
Show the lowest price for this hotel (from our partners)
Show Prices