I was surprised to read the rave reviews after staying at the hotel. For one, it was not clean. The beds were made and we had clean towels but the toilet was filthy and no one had taken out the garbage from the last guest. It was suppose to be a non-smoking room but there was a smoky smell that...
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I'm writing to once again say THANKS !!... to the professional staff at the Extended Stay America Orange, Ca - Katella location.
Nidhi Desai (Hotel Manager), Wilhelmina, Beverly and Sabrina for treating me as a "5-star" customer.
This along with their newly up-graded and CLEAN rooms - may also explain why I keep coming back. ( I believe this to...
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I stay with my family for vaccation. The rooms were nice and clean. Staffs were very nice and helpful. I really loved the way they treated us.
It was a great experience. The staff was very pleasant and supportive
The rooms are nice and clean. Located near the Honda Center and Anaheim Stadium. Lot of nice restaurants close to the hotel. The hotel manager Nedhi is really great, outstanding customer service with guest! Front desk staff Beverly, Sabrina, Mina and all hotel employees have excellent customer service skills!
Very Nice and Clean Rooms. Excellent Customer Service.
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