I got a call several months ago and was offered an amazing deal at this resort if we would attend a 90 minute time share presentation. Well, for $50.00 for 4 days, 3 nights, we were in! Check-in was a breeze and staff was super accommodating. I wanted a room by the quiet pool and that is what we got.... More

This resort has very beautiful grounds and several pools. Our favorite one is called the quiet pool. It's not crowded and you can actually swim laps. Our room was very nice and clean with a great view. We asked for a top floor when we checked in and got it after a 30 minute wait for housekeeping. It was our... More

We spent a week in February. The weather and the resort were great. 1 bdrm Villa was very comfortable and maid service was perfect. Room was clean and well stocked. Fitness room is very nice. Close enough to great dining off-site. Good location. BBQs needed cleaning but were nice to have. We look forward to going back.

The resort is beautiful! On top of that is the great service by the front desk and of course our housekeeping men and women who still deliver and attend to our needs even at night. Bravo! The resort is beautifully architectured -- suite balconies overlooking the golf course, swimming pools accessible by foot, shuttle service from 1 point to another,... More

Today is Aprill 22, typing this review in my Shadow Ridge room. Right on queue (per other reviewer's comments) the cleaning service knocked on my door at 8:30am asking me if i am checking out? - HOW RUDE !!!!!!!!!! FIRE the housekeeping manager for lack of leadership. The room was good but when we asked for linens last night it... More

We received one of those take-the-time-share-tour and visit for $149 for three nights offer. We were having a cold April, had never been to Palm Desert, and thought...why not? We stay at the Marriott in Ko Olina on Oahu often and were familiar with what to expect in the King lock-off. The place could use some upgrading, but at $50/night,... More

This was our first time at Shadow Ridge, and we were very happy driving in. The landscaping was lovely and the front desk area is very nice. We were given an accessible room with a roll in shower and since we have a small child who needs a tub I requested something different but was told they were fully committed... More

We stayed in a 2 bedroom villa over spring break and had an absolutely fabulous time at this resort. I am rather surprised at some of the other reviews during this same time period because our experience was nothing but positive. We arrived a few hours before check-in and were given a key to one side of our villa. We... More

I purchased the travel package for the Coachella festival but thiz hotel made almost everything to turn the experience more unpleasant for me. I paid 2200 dollars for a 3 day stay at a hotel with no breakfast, bad treatment from the staff and f-ing far from everything. Bad atmosphere, expensive, no breakfast. Go somewhere else.