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Holiday Inn Express Palm Desert / Rancho Mirage

2.5 of 5
74675 Hwy 111, Palm Desert, CA 92260
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Holiday Inn Express Palm Desert / Rancho Mirage
Ranked #16 of 22 hotels in Palm Desert
3.5 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    21
    44
    10
    12
    8
Date Rating
Alberta, Canada
Senior Contributor
41 reviews 41 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 May 2012

What I like about Holiday Inn Express is that you know what you are getting for your money, no 'extra charges' for things like parking or internet. I also like their complimentary breakfasts. This Holiday Inn Express was in a convenient location, clean, well run and provided good service. We stayed several nights. The guest laundry service (coin operated washer... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
24 May 2012

I do appreciate your good comments and feedback very much despite your disappointment with the A/C. I would like to apologize for the inconvenience. You will be happy to know that we are addressing all the issues related to the A/C operations and hope that will choose to stay with us again in the future. Again, I do appreciate your... More

San Diego, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 20 May 2012

Did an overnight golf trip and stayed here at a great rate. The hotel was clean and centrally located to our needs. The issue came when the air conditioner kicked on. The A/C could have drowned out a jet taking off. There is also no way of controlling the flow of air, it is either on or off. So you... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
21 May 2012

Thank you very much for taking the time to review your recent stay with us at the Holiday Inn Express Palm Desert. I would like you to know that we take your feedback and concerns very seriously and I am disappointed that your experience was not enjoyable due to the A/C noise. The AC's can be an on-going struggle in... More

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madison, wiscosnin
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 10 May 2012

Booked on Hotwire. I never do that now I know why. Location good. Hotwire claimed 95% love this property. Oooookkkkay. That surprises me. King room next to elevator. Tiny, window a/c very noisy. Dog doo smell in the lobby. Sink is so tiny, like a baseball cut in half. No room to spread out the make up. About 2 feet... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
14 May 2012

As with any review or comment we are very concerned when a guest is dissatisfied even if the reservation has been made through a third party. All feedback, whether good or bad, can give us something to learn from and helps us to constantly improve our operations. I am sorry to hear that you are not part of the 95%... More

England UK
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 May 2012 via mobile

We stayed here during our recent few day trip to Palm Desert as we wanted something a little more economical. This fitted the brief and overall wasn't as bad as we might of expected. It was the weekend and the Saturday night was sold out, never the less they coped well and breakfast was good and kept well stocked. The... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
12 May 2012

Thank you very much for taking the time to review your recent stay with us at the newly renovated Holiday Inn Express Palm Desert. Your comments are very important and your comfort is our number one priority. More

Tokyo, Japan
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

This hotel was clean and quiet. Although others have said the breakfast room is small, there are tables outside off the lobby, too. The pool area was pleasant. All members of staff were friendly, helpful and efficient. This hotel is located across the street from a mall that has more restaurants than shops. Rancho Mirage is in much better shape... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
8 May 2012

Thank you very much for taking the time to provide your feedback regarding your stay at the newly renovated Holiday Inn Express in Palm Desert/Rancho Mirage, Your comments are very important to us and they will be shared with our staff. We look forward to having you the next time you visit Palm Desert. More

Tempe, Arizona
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

This was a great hotel for the festival. All rooms in the area during the festival are at premium rates and this was still a good value. We did go for the larger room with the sofa which provided additional needed space. The rooms were well acquainted and the bed was very comfortable. Even with the hotel at full capacity,... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
24 April 2012

We couldn't have said it better! We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts in creating guest experiences from “hotels guest's love”!! More

Calgary
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 April 2012

Spacious room, loved the little balcony, pool was heated pool area nice. Other amenities/restaurants close by. Easy parking, we were on our harly's.

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
19 April 2012

Thank you for the great review. We are glad that you enjoyed your stay and that you were able to access so many of our amenities and local restaurants. More

WA state
Top Contributor
59 reviews 59 reviews
Reviews in 52 cities Reviews in 52 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

The facility is past its prime and luster. Our room had a moldy ceiling over the tub, an old split toilet seat, dark splotches on the tile floor that may be hardened glue, a floor-to-wall seam that looks ghastly with rusty mold, and water damage, broken wood laminate and peeling paint on the bathroom side of the door to the... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
14 April 2012

Thank you for your review, it’s important for us to not only see the good in what we do, but also some of the negatives so we can work towards fixing those for the next guest. I also appreciate you thoughts on the rest of our hotel. With our hotel approaching 28 years of age, we are clearly not as... More

john016
1 review
5 of 5 stars Reviewed 9 April 2012

NIce clean hotel and grounds. Free breakfast was very good and had a nice variety. Very nice staff.

Was this review helpful? Yes
Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
13 April 2012

Thank you very much for taking the time to review your recent stay with us at the newly renovated Holiday Inn Express Palm Desert. Your comments are very important and your comfort is our number one priority. More

tdaniel
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

We stay exclusively in Holiday Inns because we are Priority Club members, so we take what we can get; however, this place was great! It's newer and it looks it. The staff was very nice, and the hotel is a great location. You can easily walk to many restaurants and stores nearby, and at night, there is a lot of... More

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Luis Valderrama, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
1 April 2012

Tdaniel, First of all, I would like to thank you for being a loyal Priority Club Member. Thank you for posting this outstanding review of your stay at our hotel. This kind of comments is always nice to receive and they will be shared with the hotel staff. More

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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

  • Holiday Inn Express Palm Desert
  • Holiday Inn Palm Desert
  • Palm Desert Holiday Inn
Address: 74675 Hwy 111, Palm Desert, CA 92260
Price range (per night):* S$107 - 171

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Holiday Inn Express Palm Desert / Rancho Mirage
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