What I like about Holiday Inn Express is that you know what you are getting for your money, no 'extra charges' for things like parking or internet. I also like their complimentary breakfasts. This Holiday Inn Express was in a convenient location, clean, well run and provided good service. We stayed several nights. The guest laundry service (coin operated washer...
More
I do appreciate your good comments and feedback very much despite your disappointment with the A/C. I would like to apologize for the inconvenience. You will be happy to know that we are addressing all the issues related to the A/C operations and hope that will choose to stay with us again in the future.
Again, I do appreciate your...
More
Did an overnight golf trip and stayed here at a great rate. The hotel was clean and centrally located to our needs. The issue came when the air conditioner kicked on. The A/C could have drowned out a jet taking off. There is also no way of controlling the flow of air, it is either on or off. So you...
More
Thank you very much for taking the time to review your recent stay with us at the Holiday Inn Express Palm Desert. I would like you to know that we take your feedback and concerns very seriously and I am disappointed that your experience was not enjoyable due to the A/C noise.
The AC's can be an on-going struggle in...
More
Booked on Hotwire. I never do that now I know why. Location good. Hotwire claimed 95% love this property. Oooookkkkay. That surprises me. King room next to elevator. Tiny, window a/c very noisy. Dog doo smell in the lobby. Sink is so tiny, like a baseball cut in half. No room to spread out the make up. About 2 feet...
More
As with any review or comment we are very concerned when a guest is dissatisfied even if the reservation has been made through a third party. All feedback, whether good or bad, can give us something to learn from and helps us to constantly improve our operations.
I am sorry to hear that you are not part of the 95%...
More
We stayed here during our recent few day trip to Palm Desert as we wanted something a little more economical. This fitted the brief and overall wasn't as bad as we might of expected. It was the weekend and the Saturday night was sold out, never the less they coped well and breakfast was good and kept well stocked. The...
More
Thank you very much for taking the time to review your recent stay with us at the newly renovated Holiday Inn Express Palm Desert. Your comments are very important and your comfort is our number one priority.
More
This hotel was clean and quiet. Although others have said the breakfast room is small, there are tables outside off the lobby, too. The pool area was pleasant. All members of staff were friendly, helpful and efficient. This hotel is located across the street from a mall that has more restaurants than shops. Rancho Mirage is in much better shape...
More
Thank you very much for taking the time to provide your feedback regarding your stay at the newly renovated Holiday Inn Express in Palm Desert/Rancho Mirage, Your comments are very important to us and they will be shared with our staff.
We look forward to having you the next time you visit Palm Desert.
More
This was a great hotel for the festival. All rooms in the area during the festival are at premium rates and this was still a good value. We did go for the larger room with the sofa which provided additional needed space. The rooms were well acquainted and the bed was very comfortable. Even with the hotel at full capacity,...
More
We couldn't have said it better! We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts in creating guest experiences from “hotels guest's love”!!
More
Spacious room, loved the little balcony, pool was heated pool area nice. Other amenities/restaurants close by. Easy parking, we were on our harly's.
Thank you for the great review. We are glad that you enjoyed your stay and that you were able to access so many of our amenities and local restaurants.
More
The facility is past its prime and luster. Our room had a moldy ceiling over the tub, an old split toilet seat, dark splotches on the tile floor that may be hardened glue, a floor-to-wall seam that looks ghastly with rusty mold, and water damage, broken wood laminate and peeling paint on the bathroom side of the door to the...
More
Thank you for your review, it’s important for us to not only see the good in what we do, but also some of the negatives so we can work towards fixing those for the next guest.
I also appreciate you thoughts on the rest of our hotel. With our hotel approaching 28 years of age, we are clearly not as...
More
NIce clean hotel and grounds. Free breakfast was very good and had a nice variety. Very nice staff.
Thank you very much for taking the time to review your recent stay with us at the newly renovated Holiday Inn Express Palm Desert. Your comments are very important and your comfort is our number one priority.
More
We stay exclusively in Holiday Inns because we are Priority Club members, so we take what we can get; however, this place was great! It's newer and it looks it. The staff was very nice, and the hotel is a great location. You can easily walk to many restaurants and stores nearby, and at night, there is a lot of...
More
Tdaniel,
First of all, I would like to thank you for being a loyal Priority Club Member.
Thank you for posting this outstanding review of your stay at our hotel. This kind of comments is always nice to receive and they will be shared with the hotel staff.
More
If you own or manage Holiday Inn Express Palm Desert / Rancho Mirage, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
115 Reviews
150 Reviews
38 Reviews
