After a busy few days in LA, we decided to chill in Palm Springs (unlikely with temperatures of over 100 degrees)! Our room was very pleasant with balcony overlooking the large pool, it was late so we had room service - again fine. However, later that night the air con decided to boom and shake into life - horrendous I...
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Thank you for taking the time to share your review of our hotel; we are very upset with ourselves that we did not deliver the experience you were looking for. Please accept our most sincere apologies. I will share your concerns with the appropriate staff so that we can take corrective actions.
Thank you for choosing our hotel and it...
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