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All 68 Palm Springs hotels »

Hilton Palm Springs Resort

3.5 of 5
400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Hotel amenities
Hilton Palm Springs Resort
Ranked #38 of 68 hotels in Palm Springs
3.5 of 5 stars 232 Reviews
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232 reviews from our community

What travellers say about this hotel
  • Pool area(21)
  • Nice balcony(3)
  • Room service(3)
  • Main drag(3)
Traveller rating
    57
    77
    48
    28
    22
Only show reviews for Family (44) | Couples (69) | Business (40)
Date Rating
Los Angeles, California
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

The hotel is nice, clean and in a good location. It can use a remodel! But overall it provides everything you would need for a weekend in Palm Springs....

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See 2 more reviews by faby99 for Palm Springs
Vacaville, CA
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Loved this hotel. From the outside it doesn't take your breath away. Inside - the room was huge and clean. The bed was awesome and comfortable. The only thing that needs to be changed is the counter tops in the bathroom. It looks cheap. One more thing, even though I knew I had to pay for "self parking", it sucked... More

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Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the great review. I am happy to hear about your experience with us and will share your comments with our team members. We do have a renovation planned for the summer and yes, the bathroom counter tops are going :) The new design is truly exceptional. Contact me directly and I will share some of our design... More

Christchurch, New Zealand
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

This was the saddest Hilton I have ever seen and could do with some renovation as its a bit dated. The staff in the bar were exceptional though and were very friendly although this could have been because there were only about 6 people in the bar. The room service breakfast was sad. Toast was like cardboard, bacon overcooked and... More

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Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the feedback. I am sorry to hear you encountered some challenges during your stay. I will share your comments with our room service team for further investigation. Our bar team will be pleased to hear you kind comments about them. We hope to see you again soon! More

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Glendale, California
1 review
1 of 5 stars Reviewed 4 May 2012

I cannot believe that Hilton allow them to put their name on this property. * You can have a conversation with the next room and not raise you voice. Paper thin does not began to describe the lack of sound proofing. * It is more like a 70s era Holiday Inn, actually not that good. Long overdue for a renovation... More

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Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

I am sorry to hear that you encountered some issues during your stay. I am pleased to say that we do have an exciting renovation planned for this summer. All public areas and guest rooms will receive a make-over and some extra special treatments too! If you would like to discuss your experience in more detail, please contact me directly.... More

Bonita, CA
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

My stay in this hotel was very pleasant! My husband and I had decided last minute to go for the night and so all the B & B's that we usually stay at were booked. There was availability here so we decided to give it a try despite some of the negative reviews. It is centrally located so you can... More

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See 2 more reviews by SanDiegoBum for Palm Springs
Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the amazing review! We have a great team in our spa and we are happy that you had such a nice experience. We are about to launch an incredible spa package, check our website for detsils! More

Glendale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2012

the lobby s very inviting and bright onlooking to the pool area. The room and bed were very comfortable and very large. The main negative was the bathroom which needs some updating. The fixtures, and cabinet were very dated and worn out. The hotel was full, but the staff was very adequate. We would highly recommend this hotel/resort.

Was this review helpful? Yes
Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the review! I am happy to hear that you had a great stay. Regarding your comments about the bathroom, we are about to renovate the entire property, including all guest rooms. The new design is fantastic. We look forward to seeing you again soon! More

West Sacramento, California, United States
2 reviews
3 of 5 stars Reviewed 28 April 2012

Here for a conference. Upgraded to a Jr. suite which was nice, looking out onto parking lot which was not. Room was large and clean but showing signs of age and disrepair. Business center was poor and fee for use of internet. Since I was at the Reinsance across the street for a conference, used their services for free. One... More

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Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the feedback. We are about to start an amazing renovation of the property, including all public space and guest rooms. You will love the changes we are making! Contact me directly when booking your next stay, I will ensure a seamless experience. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 April 2012 via mobile

Paid for parking but lot was full had to park in street. Pool area was full of dirty dishes.not enough towels for pool guest rooms clean loved the large balcony

Was this review helpful? Yes
Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for your feedback. I apologize that you encountered some issues during your stay. I will share this with our team and make the necessary changes. We hope to see you again soon! More

Yellowknife, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 24 April 2012

I stayed here for a conference. The standard room was huge with couches and a sitting area. The property is a bit older but well-maintained and clean. The pool area is in the centre courtyard which was fun as you could stand on the balcony and watch the goings-on, particularly in the evening. The hotel staff were friendly and courteous.... More

Was this review helpful? Yes
Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

Thank you for the great review. I am happy to hear that you enjoyed our property and your conference. We look forward to seeing again in the near future. More

London
1 review
3 of 5 stars Reviewed 17 April 2012

We really enjoyed the hotel. The room was great and so was the general facilities (pool etc). However, we had breakfast at the restaurant and the service was very poor. The waiters behaved like we were an inconvenience and they were doing us a service. Characteristically, we said "Thank you" on the way out of the restaurant and the waiter... More

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Shannon Anderson, Rooms Director at Hilton Palm Springs Resort, responded to this review
17 May 2012

I apologize that you encountered service issues in our restaurant. I have shared this information with our F&B team who will take immediate action. I am glad to hear that you enjoyed the rset of your stay and look forward to seeing you again soon! More

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Additional Information about Hilton Palm Springs Resort

  • Hilton Palm Springs Hotel
  • Hilton Palm Springs
  • Palm Springs Hilton
Address: 400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Price range (per night):* S$143 - 355

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