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The Westin Pasadena

4.0 of 5
191 N Los Robles, Pasadena, CA 91101
Hotel amenities
The Westin Pasadena
Ranked #3 of 28 hotels in Pasadena
GreenLeadersBronze level
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587 reviews from our community

Traveller rating
    238
    209
    80
    39
    21
See reviews for
Families
111
 
Couples
148
 
Solo
57
 
Business
196
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Los Altos Hills, California
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

An all round very good hotel with the service (and the attitude of the people providing) being excellent. We had an especially nice experience at brunch with Herber, Urbano and Xochiti providing great service despite a full house.

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Huntington Beach, California
1 review
2 of 5 stars Reviewed 14 May 2013 NEW

I stayed at the Westin on May 9th and was disappointed in the hotel. I originally booked a room with a shared patio that would lead to the steps of the pool. When I checked in I was given a room with a shared patio and not by the steps to the pool. I called to ask to change rooms.... More

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San Diego, California
Top Contributor
78 reviews 78 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We had a great stay at this hotel during a last minute 1 night mid-week trip. Bid $85 on priceline for a Wednesday night 4* hotel and got this one. Tip for you - as of today, the Westin is the only 4* hotel on priceline in Pasadena, so if you bid and get accepted to a 4* in Pasadena... More

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See 2 more reviews by Bessca for Pasadena
ocean township
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 May 2013

My family stayed at the westin once again ....great location and service...beautiful pool on the roof and a great city...we had a wonderful brunch for 30 in the newly decorated area...we shall return. Very soon...near almost everything...and the hotel shuttle is very, very conveinent.....

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Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for chosing the Westin Pasdena for your family's celebration. I am happy that we helped to create a memorable experience for you and your out of town guests. I am also pleased that you were able to fully enjoy the sights of Pasadena and Old Town with our shuttle. I look forward to welcoming you back to our... More

Los Angeles
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 May 2013

I'm writing this review while in my dusty, non-descript room on the 11th floor. (1125) At 1:45 pm we checked in and requested a bottle of wine and an appetizer per our Groupon deal package. I asked if we could have it delivered at 2:15, would 30 minutes be long enough? Was told that was fine; our order wasn't delivered... More

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See 2 more reviews by stoptrippin for Pasadena
Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for your feedback. I sincerely apologize that this was the way that we began your stay with us. I have to say that with we did get a little overwhelmed by the response to our Groupon offer and got really backed up on the amenity delivery. Compounded with the fact that the associates that were trying to expedite... More

miami
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 10 May 2013

Have stayed twice in the past month or so. One night each stay. Can't tell yo about the food, but the "bar" is over-priced as in most hotels. Zero ambiance in the restaurant where the "bar" is located. Outside sitting area is really nice but lacks service. Comfortable beds and decent rooms. Overall, a bit over-priced for what it is.... More

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Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for chosing Westin and for your return business. I am not sure when you stayed with us, but we have just completed a renovation of the Restaurant and Bar and hope that you would enjoy it now. The outdoor area has also been renewed with a new firepit and great seating. I appreciate your feedback and will continue... More

san francisco
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 9 May 2013

We stayed here for two nights, the rooms were vary small but cozy. We had two bed in the were, they don't look like queen beds, more like full size. Love the location of the hotel, some what of a walkable distance to the main street for shops and food. What I LOVE about this place is the Fitness facility.... More

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Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for staying with us. Wellness is one of our brand initiatives and we are fortunate to have one of the best gyms in the area, certainly of any of the hotels. When you return, please let us know th atyou prefer a firmer matress as we do have ways to accommodate that request. Thank you for chosing Westin. More

San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

It was my first time to stay at the Westin at Pasadena, CA in Feb. I booked two rooms via an online website and got a pretty good price. Because I was travelling with a group of friends so I wanted to make sure there are two double beds in each of the rooms. So after I made the reservation... More

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Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for your feedback. I am glad that we did our best to accommodate your request and that you enjoyed your stay with us. It does make it more difficult to manage special request when you book through a third party, but we will always do our best to take care of you. I look forward to having the... More

Columbus, Ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013 via mobile

Great service and room! Recommendation would be to go to Hotwire.com and choose 4 star hotel in Pasadena. Got our room for a steal. Also told them we were here for our anniversary and we got a room upgrade. When we got back from sight seeing we had a bottle of champagne and berries waiting for us. Staff is very... More

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Timothy L, General Manager at The Westin Pasadena, responded to this review
14 May 2013

Thank you for your comments. I am glad that you were able to take advantage of great value for our property. I am most pleased that upon finding out that this was your anniversary, the staff created a memeorable experience for you. I hope that you chose to stay with us again soon. More

San Diego, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 May 2013 via mobile

What a great stay and awesome service over the top. Rooms are very sunny in the morning so bring a sleep mask. Powerful showers were such a pleasant surprise and take a bath. Most comfortable design ever. I love the white rooms.

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See 2 more reviews by Ninascorner for Pasadena
Timothy L, General Manager at The Westin Pasadena, responded to this review
6 May 2013

Thank you for your testimony to Southern California and the sunshine. I am glad that you enjoyed your stay and can't wait for your return trip. More

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Additional Information about The Westin Pasadena

Also Known As:
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
Westin Pasadena
Pasadena Westin
Address: 191 N Los Robles, Pasadena, CA 91101
Region: United States > California > Pasadena
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Pasadena
#2 Luxury Hotels in Pasadena
#2 Business Hotels in Pasadena
#4 Family Hotels in Pasadena
Price range (per night): S$192 - 399
Hotel Class:4 star (4*)
Reservation Options:
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The Westin Pasadena
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