5 star for the staff 3 star for the "hotel physical accommodations" = 4 star rating. My cat was happy in this hotel. The staff are EXTREMELY kind and friendly. Service is hard because the hotel needs better equip. Example water filters in kitchen sink - how about a better quality so the handy man is not so busy with... More

We love this hotel, it has all the comforts of home. Jay and his staff are awesome! The rooms are always sparkling clean. The regular size refridgerator and micro wave and stove and utinsils and pots and pans are just what you need to cook with. The free wifi and cable and flat screen t.v. are on hit too! we... More

Stayed at this hotel for a week. I loved this hotel compared to previous extended stay hotels i stayed at. Room was clean and even had breakfast in the morning. The people at the desk were very friendly and also helped me with my flight itenery to be printed out. I felt like I was staying at home. I just... More

Jay Rena is a wonderful person to greet you. very kind and on his job. I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to... More

This is the only extended stay I ever stay at , I'm Constantly traveling all around the united states due to my work. Each and every single time I come to this place , Monique , Jay, Annabelle, and John make me feel so comfortable and at ease with their pleasant greetings and warming smiles. After a Long Train Ride... More

The people are always pleasant when I need help. I enjoy my stay every time. I will stay here again and will tell people to stay here also. I like the full kitchen. I am able to cook my dinner instead of eating out. Thank you Cassandra

This is my first time at the Extended Stay here. My stay has been pleasant for the most part. I love the location. It is next to food, Bart, and a Best Buy. So I consider the location excellent. My initial experience with the staff was great. The gentlemen let me check in a few hours early because I was... More

I had some problems at first. But because of Monique and Giovanti and one of the maids I wish I knew her name. I was not bothered by the problems because of how they handle them and me. I stay at extended stay hotels a lot for my job. These 3 people make me feel at home. They always greet... More

This is a good place to stay near enough to BART to walk to the station. I stayed with my French Poodle. It is a safe secure place for a single women to stay. Their Grab and Go Breakfast is good if you want some fresh fruit and a cup of coffee. The rooms spacious with a full size refrigerator,... More