We were up in Redlands visiting family and needed a place to stay overnignt. After finding this on TripAdvisor we decided to give it a try. We were not disappointed one bit. It lived up to its high reviews. The hotel grounds were clean and the landscaping was very nice. The staff at the front desk was very curtious and...
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The room is very quiet despite the fact that the hotel is very near the freeway. They are also clean and the staff has been very friendly. The beds are also very comfortable. A full breakfast is included and there are many restauants in the are (our favorite is Tony's steakhouse where you can get a nice $10 meal). Overall,...
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Thank you for letting us know about your stay. We enjoy hearing from our guests, and we use the reviews to constantly improve our service. We are glad you enjoyed your stay with us and found it very quite and enjoyable. Yes, you are right. Redlands has lots of restaurant with different cuisine and is very much appreciated by our...
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A pleasant surprise! Clean, great breakfast and a friendly Check in with no surprises. Near U of Redlands And some decent sushi too! What more could you ask for..a superior stopover.
Thanks so much for your review, we appreciate you taking the time to share your opinion. We are proud of our staff and their efforts to go the extra mile in serving our guests. We are delighted that you enjoyed your stay with us and hope you will stay with us on your next visit.
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The rooms are very nice, clean and quiet. The staff is wonderful they are helpfully, polite and always with a smile. Cleaning staff are very nice. I have spent a lot of time at this facility - once a month for a year now and feel like I'm coming home each time. The beds are great and love the pillows.
Thank you for your review and your continued patronage. It means a lot to us to see our guest come back to stay again. Our staff works very hard to provide every guest the best possible stay and we are happy you are pleased with all your stays. Thank you again and see you next month.
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We were visiting friends in the area and I always use Trip Advisor as my guide when visiting for the first time. My goal is the nicest place for a reasonable price. We were staying several days so we wanted a little extra space with a fridge and microwave and breakfast included. The Comfort Inn seemed to meet our requirements...
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Thank you for taking the time to write a review of your stay with us. We appreciate our guests and there comments. We enjoyed serving you while you were here and we would like to invite you to return and stay with us again in the future.
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I stay at the Comfort Suites for a couple of nights every six weeks or so. I have found the staff to be helpful and courteous. They have gone above and beyond on more than one occasion. The rooms are clean and spacious. Sometimes I am traveling with family members, but other times I am alone and I always feel...
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Dear Guest,
Thank you for being our loyal guest. We do take pride in our hotel and our customer service and I am glad we have met your expectations. We do know you have many hotel choices in Redlands and want to thank you for choosing ours for your stay. We appreciate your continued business and your recommendation to fellow...
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A gentleman and employee @ the front desk, was most, most helpful, knowledgable, caring. He went "beyond" what his job description may be, to assist my 85 year old (ambulatory) sweet Mum. Additionally, he worked with our family 2 + times (prior to my Mum's arrival)- to make perfect preparations. Thank you, Shawn,!! 12/22/11 - 12/29/11.
Dear Guest,
Thank you so much for your review. My staff members are always ready to assist each guest to make their stay most enjoyable and pleasant. I am glad that one of my staff members exceeded your expectation during your recent stay with us. Hope to see you again soon and we wish you and your family a very...
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We were only looking for a good place to stay in Redlands so we should have no complaint about the breakfast. We were not the least disappointed in the room. It was great: attractive, large, clean, perfect. The breakfast, on the other hand, was really poor. Empty serving dishes, items not replenished, pitiful service. However, we'd heartily recommend the room.
Dear Guest,
Thank you very much for recommending our hotel to fellow travelers. I apologize we were not able to meet your expectation for breakfast. Your input has helped us improve our breakfast so similar situation doesn't happen again. Thank you again. We hope to welcome you again!
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THEY GIVE GREAT DISCOUNTS AT THIS COUNTRY INN WHICH ARE LOWER THAN COMFORT AND AYRES (MY RATE WAS $40 LESS THAN AYRES AND $50 LESS THAN cOMFORT INN)
I am a Loma Linda Hospital administrator, and I recently stayed at this hotel AND I LOVE IT!! I have been recommending this hotel to Loma Linda staff on a daily basis...
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Was in area to attend a week long conference at Loma Linda University. Above excellent customer service from Shaun, front desk clerk on check in and every shift he was on. He is very professional and personable. Provided a map and highlighted routes and features that I would need over the course of the week. Special attention to small details...
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Dear Guest,
Thank you for recognizing our staff member. We appreciate when our hard work and efforts are recognized by our guest. Shaun was very pleased by your kind words. We are glad you enjoyed your stay with us and liked our hotel amenities. We look forward to seeing you again. Way to go Shaun!!!!!
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