Thank you for your feedback. Unfortunately our dormitory-style accommodations are subject to issues like snorers - and other guests' reactions to them. Many guests, in order to avoid uncomfortable situations such as these, utilize one of our nine, affordable, private rooms. Additionally, given that we operate with such a small staff in such a large house, it is nearly impossible... More

Dear Guest - We appreciate your kind words about our hostel, although it was unfortunate that tactivities seemed lacking during your stay. We have, recently, updated our activities board to be more user friendly in an attempt to better highlight the culture of our city. In truth, the immediate area that the hostel is located in is primarily a business... More

Thank you for taking the time to notify us of your experience. We apologize that you had such an unpleasant encounter and invite you to email us at info@sacramentohostel.org with more details so that we may further investigate the incident and rectify any error on our part. Thank you in advance for your additional time regarding this matter. More

Thank you so much for taking the time to review our hostel. We're so glad you enjoyed our parlors and the other amenities our hostel offers. That was a great tip on the Greyhound. The Bus Station used to be located in downtown, walking distance from the hostel, but it was moved to the River District temporarily until the Inter-modal... More

Greetings and thank you for your feedback. You're absolutely right about the bunk bed. Most of our private rooms are designed with families in mind. We apologize that the bunk was distracting; we will try to be more aware of things like this when assigning guests to private rooms. You also mentioned that the signage was little excessive and patronizing.... More

We appreciate your feedback and are pleased that you have had such wonderful times at our hostel. You mentioned that our hostel is a great place to meet people and we glad that you had this experience. Our organization's mission, "To help all, especially the young, gain a greater understanding of the world and its people through hostelling," is alive... More

Thank you for the opportunity to hear your feedback on your experience. We are genuinely sorry that we were not able to meet your expectations. We invite you to tell us more about your experience via email at info@sacramentohostel.org. If we can pinpoint exactly who you spoke with or when it was that you called, we can shore up our... More

Thank you so much for taking the time to review our property. We appreciate the full scope of your remarks. With a small staff that is responsible for all aspects of the hostel's operations, and a limited number of rooms, it is sometimes difficult meet all the needs of our guests. However, we would like to add that as a... More

Thank you for your feedback. It is unfortunate that our hostel was not more active on your date of stay. We strive to create the best possible environment for our guests and have recently been putting a lot of energy toward developing activities at the hostel that would facilitate guest engagement. Perhaps the next time you come through you will... More