My wife and I stayed at this hotel for our anniversary and the property was very nice, and the restaurant was great. However the people next to us were being very loud all night. They were fighting and then being "intimate" very loudly. We had to call the front desk 4 times throughout the night and the hotel did nothing.... More

Hotel was clean, staff was shining and helpful, room was clean, hotel very-well located in downtown Sacramento, and everything worked well. I was only here one night but I will happily return if I am back in Sacramento.

I went here for my Birthday and had an amazing time. Our Bellman Sidney made the whole trip better by helping us with dinner recommendations and finding us the perfect room for our stay! It's amazing how much impact one great employee can have on your stay!

I have never used Hotwire before, but thought I would try them out. I booked, and paid for, a room at the Sheraton Grand. I called when I was an hour away to inform them that I would be checking in later than expected. Only then was I informed that my reservation was cancelled! They claimed that they were fully... More

This is a classic, clean Sheraton property in a great downtown Sacramento Location. The rooms are well supplied and clean and the staff from top to bottom was super friendly and professional. I could walk anywhere downtown within 15 minutes. I can only assume he negative reviews here were posted by people who either had isolated experiences or are simply... More

I want to thank both Mario and Jeanny for their help in making my stay comfortable and handling things for me when I was in a rush. Checking out, moving my luggage into my car for me without involvement (while attending a conference) was seamless and greatly appreciated as it saved me so much time! The staff was exceptionally courteous... More

This is a nice property however I found the rooms felt pretty average, even staying in an upgraded deluxe. The beds are the expected 'heavenly' beds, as well as the linens and towels. We spent a couple of nights here because of the location; many nice dining options in walking proximity. Our first night we ate in the hotel restaurant... More

Great service, very clean property and room, bartender made my somewhat annoying drink order perfectly. Having stayed at a few of them now, this is the best hotel at this price point in the area. Location is perfect for Downtown Sac exploration and business. A block from Ella and the Capitol. I will stay here again.

Rasheen provided outstanding customer service and was an absolute delight to deal with. Owing to the fact that our group had several reservations that required numerous links and check ins there was the potential for errors. RaSheen was cooperative, knew what he was doing and was extremely patient. In a calm and metodical manner RaSheen was able to help with... More