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Red Lion at Arden Village

2.5 of 5
1401 Arden Way, Sacramento, CA 95815
Hotel amenities
Red Lion  at Arden Village
Ranked #76 of 86 hotels in Sacramento
2.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    1
    5
    7
    6
    15
Date Rating
South Lake Tahoe, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 November 2011

HI: Well this was great last year when I stayed there for just $35 (Tripadvisor) but this year it was not such a bargain at $85. Their were many things that needed fixing(a toilet seat that kept falling down, a wall that had been marred) but the beds were comfy and it worked for what I needed. I just would... More

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Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
22 November 2011

Thank you for your very insightful review, and I apologize if you did not feel that value for your rate was less than expected. As you can probably see our property is undergoing constant upgrading and renovations, being an older property the need for constant feedback on where we can improve is vital. We hope that you will give us... More

Fresno, California, United States
1 review
1 of 5 stars Reviewed 6 November 2011

Rude staff, restaurant did not offer breakfast menu on the weekend even for people with special dietary restrictions. Only thing available was a WAY OVERPRICED buffet. A business collegue checked out when she found drug paraphrenailla under her bed. Remote control was taped together. Bathroom moldy. Towels Frayed. Surrounding area NOT safe and the clientele here after dark makes the... More

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Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 November 2011 via mobile

Last night was my first night here on a conference event and am stuck. Upon my check in, there was no welcome from the staff, when I asked a question where restaurant is no answer, another guest had to help me, my room was assigned on a remote building near street and was noisy. In the room all was broken,... More

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Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

I apologize for the service issues that you received upon checking in to our property, we do our best to provide excellent service to each of our guests, and it appears that is not what you received. As is evident we are an older property, however, we are taking large strides in upgrading and renovating all of our rooms and... More

Shadow Hills, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I also stayed here last year and CRINGED at the thought of having to stay here again. But it was business so not my choice - however, I was pleasantly surprised at the improvement of this place. Looks like extensive remodeling has gone on, the staff were much friendlier, and the overall appearance has greatly improved. Step in the right... More

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Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

Thank you so much for your wonderful compliments! We are all working very hard to improve the quality of our rooms, facility, and service. Although it does take time, we greatly appreciate our guests noticing even the smallest of improvements that we make. We hope to see you again soon! Thank you very much! More

Fort Bragg, California
Senior Contributor
26 reviews 26 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

This was a repeat visit for me; I stayed here for 4 nights last week and have been staying here at least once a year for the last 13-14 years.The rooms were clean as usual, but not quiet. Several nights there were parties or something going on in a room near mine until after 3 am, and the front desk... More

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See 2 more reviews by dancindawgs for Sacramento
Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

I am truly sorry for the inconvenience you suffered while staying with us here on our property. Being a facility with mainly non-enclosed buildings, safety and security are some of our top priorities. I do apologize if this did not seem to be the case during your stay, nor that it seemed that the staff was responsive, but I can... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Room smells like mold, shower not clean and showing obvious dirt, TV was from 1982, smoke detector hanging off wall, bed sheets felt like cardboard, and it looked like someone peed on the chair due to an obvious stain and smell.

Was this review helpful? Yes
Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

I am very sorry for the issues that you encountered with the quality of your room. As is evident we are an older property, and we are working very hard to upgrade and renovate our rooms, and furniture. Additionally our housekeeping and engineering staff have been working tirelessly to have our rooms as perfect as possible. We would greatly appreciate... More

Las Vegas, Nevada
Top Contributor
62 reviews 62 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

Awesome Place, friendly staff, I dont know where the other reviewers stayed but I did not find this property at all unpleasant, while there are some minor detours because of renovations the room I stayed in was immaculately cleaned. I am sorry for their bad experience but mine was awesome I stayed in room 507.

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See 17 more reviews by Hadleyhodgkin for Sacramento
Max Lessman, Guest Relations Manager at Red Lion at Arden Village, responded to this review
11 November 2011

Thank you so much for you wonderful review of our property. We appreciate you very much for voicing such lovely compliments about our staff and facility. On behalf of everyone here at the hotel we would love to have you stay with us again so that we may exceed your expectation. Thank you very much! Max Lessman More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 8 October 2011
2
people found this review helpful

The place is trim down, the rooms are total filth and health hazard. The carpets stained, worn, and smell. The bathroom walls are stained and the wallpaper is torn and peeling off. The shower/tub is a health hazard. The tile is coated with something not identified by science, and black mold. The cups and glasses in the room are dirty... More

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Cabo San Lucas, Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 October 2011

After read all comments I thought it might not be a good Idea to stay there but let me tell you one thing, when you get to a hotel you must let them see what a re your needs, the Red Lion at Sacramento was really helpful in everything I need even the assistant General manager came out and listen... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 October 2011 via mobile
1
person found this review helpful

Here overnight for party in Martinique Room. Guest room was falling apart with broken blackout curtains and no sheer curtains, peeling paint, tattered chair. Extremely noisy air conditioner/heating unit. On patio, dirty glass left on table and wood chips on either side covered in cigarette butts. Advertised jacuzzi but it had been removed. Only one unheated pool. In their favor,... More

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Additional Information about Red Lion at Arden Village

  • Red Lion Hotel Sacramento
  • Red Lion Sacramento
Address: 1401 Arden Way, Sacramento, CA 95815
Price range (per night):* S$95 - 176

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Red Lion  at Arden Village
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