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All 86 Sacramento hotels »

Hilton Sacramento Arden West

3.5 of 5
2200 Harvard St, Sacramento, CA 95815-3306
Hotel amenities
Hilton Sacramento Arden West
Ranked #41 of 86 hotels in Sacramento
3.5 of 5 stars 89 Reviews
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89 reviews from our community

    Trip type
Traveller rating
    16
    36
    20
    8
    9
Date Rating
chicago, IL
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

I stayed one night at this hotel and was very pleasantly surprised. The hotel is across the freeway from the mall and restaurants. It's located in an office complex area. The hotel was clean and very well kept. The staff was very professional and nice. The one night I stayed, they even had a free beverage and snack for the... More

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Red Bluff, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

The last review focused on the charge for internet (very irritating) but having now stayed at this HIlton for two nights, I had to come back to say what was good about it. This hotel was booked for a conference and it has a nice bunch of rooms in different sizes to accommodate guests. And the meals we got there... More

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San Jose, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2012

I stayed here overnight for a business trip. Clean hotel room with all the amenities. Front desk staff was nice and I was able to express check out which was helpful. I did a lot of research on the area around the hotel as I was traveling alone and I felt very safe in this area. Parking was free and... More

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Los Angeles, California
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 March 2012

Over the weekend, I stayed at the Hilton-Arden West for a couple nites . I've stayed there on previous occasions. This is an older Hilton that they try to keep up to date, but it's going to need more than just lipstick pretty soon. The staff is friendly enough and the rooms are fairly basic and can be noisy. Beds... More

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Reno, NV
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 March 2012

Stayed here for three nights at the end of February 2012. Hilton has an odd service which allows you to pay $9/night for access to a concierge floor giving you a continental breakfast and evening reception. Only problem is that you don't know if you have access to the perk until you check in. Despite trying to sign-up for the... More

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Top Contributor
53 reviews 53 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 20 February 2012 via mobile
1
person found this review helpful

Staff is very friendly, and seem to want to accommodate any request. Rooms are large an well furnished. On the other hand, walls are paper thin, therefore if you have a neighbor that likes to talk on the phone, you are out of luck. All the corridor noises are herd in the room. Be aware of these issues if you... More

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See 2 more reviews by Alex O for Sacramento
Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
5 March 2012

Dear: Alex O, Thank you for the nice comments about our hotel rooms and friendly staff. I will make sure to pass on your comments to our team as they work very hard to make sure our guests are well taken care of with the highest level of care and service. I am sorry to hear that there may have... More

Atlanta, GA
Senior Contributor
40 reviews 40 reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 24 January 2012

In spite of other reviews, I found my stay at the Hilton Arden West to be pleasant. Check-in and check-out was friendly and efficient. My room was nice - comfortable bed and great shower. There is a small exercise room that is sufficient. The food in the restaurant was fine, but the service at breakfast was horrible. I had to... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
6 February 2012

Dear MikeMoAtl, Thank you for the great feedback about the service you received and for recommending our hotel. I am happy to hear that you enjoyed your stay with us and were well taken care of by our staff. We do receive many great comments about the comfort of our beds and some guests even go to the hiltontohome.com website... More

Scotts Valley, California
Contributor
12 reviews 12 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 December 2011

I've spent thirteen nights at this hotel during late November 2011 and December 2011. Overall, this hotel is the best option in the area that I've found. As a Hilton Gold member, I received upgrades on two of my stays to the executive floors (11 and 12) and stayed on a standard floor (8) during the other stay. The rooms... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
5 January 2012

Dear Dorfer, Thank you for taking the time to write such a nice review of our hotel and for all of your loyalty to the Hilton Sacramento and the Hilton brand. As a Gold HHonors member your comments really mean a lot to us. I am happy to hear that you enjoy our Concierge Lounge as it is one of... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 December 2011
4
people found this review helpful

I have had a couple of stays at this hotel over the past few weeks, and I have to say that overall the property is a disappointment and not up to the Hilton brand standards. First of all, this property went through a partial renovation a few years ago, and while the beds are comfy and there are nice new... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
20 December 2011

Dear Ze Bon Viant, I want to thank you for taking the time to let me know about your recent stay. I am sorry to hear that you have concerns about our guestrooms and some questions about our package handling process. I take your comments very seriously and would be happy to talk to you about your concerns and give... More

Reno
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

We are staying here for the california international marathon on Sunday and really regret picking them as a hotel. If you want your race day to go smoothly don't pick them. We called months ago when we made the reservation and asked if transportation was provided to the race start or should we purchase the shuttle tickets provided by the... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
20 December 2011

Dear WB, Thank you for taking the time to let me know about your recent stay. I am sorry to hear that you had some confusion about transportation to the marathon. I take your comments very seriously and am concerned about your confusion with the shuttle. As I am sure you could tell we had 100's of guests staying here... More

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Additional Information about Hilton Sacramento Arden West

  • Hilton Hotel Sacramento
  • Hilton Sacramento
  • Sacramento Hilton
Address: 2200 Harvard St, Sacramento, CA 95815-3306
Price range (per night):* S$116 - 213

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