After reading some of the reviews I was a bit skeptical of what we would find, but since they are one of the few hotels that offer two beds plus a sofa bed, I went ahead and booked one night at a decent price. The parking lot is tight and the sofa bed like a hammock but those would be...
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We spent a Friday night here in April 2012. The person who checked us in (I think his name was Aswhin) was wonderful and provided good advice for our evening walk/morning run. We asked for a two queen top floor room. They only had one King with a pull out sofa bed. The sofa bed was uncomfortable, which is the...
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Thankyou for your kind 4 star review. I just hope sofa sleepers could be more comfortable and when we do refresh our furniture, we will keep this in mind. I was happy to learn that Ashwin was able to help you during your stay. We do pride ourselves with a great location adjacent to both the Sacramento and American Rivers...
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First of all, the rooms are pretty decent even though the hotel is located in a rather sketchy part of Sacramento. They also share a really busy parking lot with an Arco gas station, complete with more than a few homeless people wandering about.
What kills this place and makes you never want to stay here again? Look no further...
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We sincerely apologize for any inconveniences you may have encountered during your recent stay. We are trained to interact with guest and asking what brings you to town or why is part of a unique welcome gesture showing geniuine concern. Your comments clearly displays who was more invasive. To clear any misconception, I am the gm and not the owner.
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Stayed here with my children in early March of 2012. Worst hotel experience Ive had. Rooms are drab and dingy. Dirty bedspreads, spots everywhere. The shower would not drain. The toilet ran most of the night. Staff unfriendly and unhelpful. The most horrible part of my experience is that one of the employees stole my camera. When I asked if...
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I personally dealt with this issue as GM. Again, I did review the CCTV and no camera was left behind. We do get a lot of stuff left behind and we store these items for 90 days. I am deeply sorry you lost your camera and having taken the time to review our recorded tapes can tell you there was...
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This was a nice stay on our way home from a 14 day trip though California.. We slept good the room was very nice. Staff was excellent, we were up before breakfast to go to the airport, so could not comment on breakfast.
There was work going on around the roadway exit area, which did not affect us, The neighborhood,...
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Thank you so much for taking the time to write such wonderful comments. I just wish you would have had the chance to enjoy the breakfast served each morning. We are the newest hotel on the block and pride ourselves with a clean hotel. I am just happy that we could meet your hospitality needs and hope to continue improving...
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We were in town for the night to attend my grandmothers funeral the next morning. We arrived a little earlier then check in time and we were happy to be able to get in our rooms a little early. The rooms were cozy, beds were comfortable, it just felt like it needed to be ventilated with some fresh air. On...
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I am so sorry and disturbed to have learnt about your little accident that happened at our hotel. I am deeply sorry and just like you, I wish this never happened. I guess that is why they are called "accidents". Nevertheless, my sincere apologies. Hope you do give us a chance to service your needs in the future and I...
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This is a fair hotel in a not to hot area. Right next door to a 24 hr min mart/gas station means noise on that side of the hotel. Staff was nice, hotel was fair, found a homeless guy sleeping by the pool in the morning when I was leaving. That said, I worry about my truck and tools here...
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Whilst we enjoy a great location with aesy access to the River and the heart of downtown, we are also victim of the current economic condition and do have our fair share of homeless in our area. I call the homeless but harmless. I do however, wish to apologise for any inconviniences you may have encountered.
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This was our hotel just before our flight home. Clean and nice. Small hot breakfast of waffles, bacon, yogurt and OJ. Very small amount of parking places for the rooms that they have.
We were looking for an inexpensive place to stay overnight on our trip down from Oregon to California. The Comfort Suites Downtown fit our needs perfectly and the rate we paid was literally the lowest I've ever paid anywhere. Don't get me wrong, this is by no means a luxury hotel, but if you are looking a quick, place to...
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This hotel served its purpose was nice and clean near Downtown and OLD Sacramento. I was not impressed with Sacramento at all. VERY BORING. Not many restaurants around. Joe's Crab Shack is in Old Sacramento. Stay here if you get a good price on the room.
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