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DoubleTree by Hilton Sacramento

3.5 of 5
2001 Point West Way, Sacramento, CA 95815
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DoubleTree by Hilton Sacramento
Ranked #42 of 86 hotels in Sacramento
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229 reviews from our community

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Traveller rating
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    67
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Date Rating
Los Angeles, California
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I must say that the employees were all very helpful and nice. The room was clean, and decent size, and the bed was comfortable. The buffet at the hotel restaurant is better than average, and the cooked to order stuff wasn't bad either. The business center and bar were also a positive experience. Now for the down side: First of... More

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San Ramon, United States
1 review
3 of 5 stars Reviewed 13 May 2013 NEW

This hotel was not the best in my opinion. the hotel and the room was decorated nicely and the staff was nice, but there were a few hiccups. It isn't in the best area, and I had a room on the bottom floor which made me nervous. The television was broken and when I tried to use the pool/spa the... More

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Review collected in partnership with DoubleTree by Hilton

CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
16 May 2013

Dear Kathryn M, Wow, it seems like there were quite a few inconveniences you encountered during your stay and for that I apologize. Please know that your comments will be shared with the appropriate department leaders and we will take necessary actions to prevent them from happening in the future. Thank you again for your survey and we hope to... More

Bakersfield, California
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

Aside from my room being too far, the hotel experience is always excellent. I stayed in a parlor suite and it was very spacious and clean. The restaurant goes out of its way to welcome its guests and meet their needs. I am always pleased with the excellent service the hotel staff provides.

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See 7 more reviews by scottlove for Sacramento
CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
8 May 2013

Dear Scottlove, Thank you very much for the wonderful review posted on Trip Advisor. I am very happy to see that you had an enjoyable stay with us and that our staff took great care of you. Please know that your comments will be shared with the rest of the team. Sincerely, Cosmin More

Pacifica, United States
1 review
4 of 5 stars Reviewed 4 May 2013

The staff were friendly and professional. The room was spacious and clean. The business center was comfortable and the computers functioned efficiently. The food was good and the overall experience was of an efficiently run hotel and conference area.

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Review collected in partnership with DoubleTree by Hilton

CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
16 May 2013

Dear Jay C, Thank you for taking the time to fill out a survey regarding your recent stay with us. It seems like you have enjoyed your experience and our staff took great care of you. Based on the feedback given it seems like we will see you again next time you are visiting the area. Sincerely, Cosmin Nicula Director... More

San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 3 May 2013

We'd never been to Sacramento and decided to stay here for a "get-away" from San Francisco. The staff could not have been nicer, but the condition of the property was awful. It is in serious need of a makeover, and until the property owners put some much-needed resources into it, it isn't likely to get any better. It is tired... More

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Review collected in partnership with DoubleTree by Hilton

CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
16 May 2013

Dear Jeff H, Thank you very much for choosing our hotel during your “get-away” trip from San Francisco. Thank you for acknowledging our friendly staff and for your comments regarding the condition of the hotel. Please know that your comments are valuable and will be used to improve and learn. Have a great rest of the week and we hope... More

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Austin, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 May 2013

We stayed here on business in April and it was a very nice place to stay. The hotel is within walking distance of several restaurants and the on site restaurant is also very good (enjoy the lamb chops). As a Diamond Hilton member, we received coupons for the breakfast buffet which is also very good. All of the rooms have... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
6 May 2013

Dear David L, First of all I want to thank you for your loyalty to the Hilton Family. I am glad to see that you had a great stay with us and that you have enjoyed what we have to offer. Have a great week and please come back and see us soon. Sincerely, Cosmin Nicula Director of Rooms More

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 May 2013

I was traveling to Sacramento for the weekend to take care of family business and I wanted a hotel that was centrally located. This one fit the bill. It's about 12 miles from the airport and there are plenty of restaurants and shopping (near a mall) in the general vicinity. The staff is very friendly and accommodating. The hotel was... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
6 May 2013

Dear Lottatravel62, Thank you for choosing our hotel during your recent visit to Sacramento. I am glad that we met your expectations and that our staff was very accommodating. Please know that I will share your comments with the rest of the team. We hope to see you again soon. Sincerely, Cosmin Nicula Director of Rooms More

Angels Camp, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 May 2013

For a quick stay in Sacramento, this property is great! But only to sleep here. I travel on business and I can definitively say - I would not ask a client to meet me here, nor would I want to utilize the meeting facilities here. I would much rather host guests at one of the more upscale hotels in Downtown... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
5 May 2013

Dear D.W. Thank you for your survey. I am really sorry to see that you did not find our hotel up to your expectations but please know that your comments are valuable and will be followed up on. I am hoping that in your future travels to the area you will stay with us again. Sincerely, Cosmin Nicula Director of... More

Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2013

I love this hotel. I come up to Sacramento a couple times a year and always stay here. Right at check in, you get those delicious double tree cookies. Best cookies of any hotel. The room is always clean and comfortable. I enjoy staying on the highest floor. I like the balconies on the rooms, even though they feel slanted... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
5 May 2013

Dear PNW Traveler, Thank you very much for the survey you filled out regarding your recent stay with us. It seems like you had an enjoyable experience and that you felt like you wanted to share this with your fellow travelers. Have a great rest of the weekend and we hope to see you again soon. Sincerely, Cosmin Nicula Director... More

Salinas, United States
1 review
4 of 5 stars Reviewed 24 April 2013

The hotel is nice and clean. Staff is friendly. I had to stay here for a business trip. This is my second stay. Everything is good, except I didn't feel too safe entering through the back doors of the hotel to access my room. The back door etrance and stairways seemed very lonely to me. My first stay at the... More

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Review collected in partnership with DoubleTree by Hilton

CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
6 May 2013

Dear Jessica T, I am very happy to see that you had an enjoyable stay with us. I did see your description of the back door entrance and I will follow up on that to see how we can rectify that. Thank you again for your survey and we hope to see you again soon. Sincerely, Cosmin Nicula Director of... More

 
 
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Additional Information about DoubleTree by Hilton Sacramento

Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Doubletree By Hilton Sacramento Hotel
Sacramento Doubletree
Doubletree Sacramento
Address: 2001 Point West Way, Sacramento, CA 95815
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 86 hotels in Sacramento
Price range (per night): S$117 - 241
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
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