We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 72 San Jose hotels »

Hotel Valencia - Santana Row

4.0 of 5
355 Santana Row, San Jose, CA 95128
Hotel amenities
Special offer
SHOP, STAY & BE PAMPERED
Hotel Valencia - Santana Row
Ranked #5 of 72 hotels in San Jose
4.0 of 5 stars 255 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

255 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • V Bar(4)
  • Great location(4)
  • Continental breakfast(3)
  • Valet parking(3)
Traveller rating
    123
    69
    29
    12
    22
Only show reviews for Family (31) | Couples (61) | Business (78)
Date Rating
Osaka
Senior Contributor
42 reviews 42 reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 May 2012

I stayed here with short business trip. It was situated on the famous shopping area Santana Row. The shops and restaurants on the street were rather costly... so I rather prefer the hotels on Milpitas or Santa Clara, since which have good options to buy and eat as rather cost efferctive! The room is beautifully decorated modern design, but it... More

Was this review helpful? Yes
Penang
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2012

i stayed a week at this hotel whilst on biz. Overall, I found the location PERFECT - right smack along Santa Row main shopping/dining area. 5-10mins walking distance to many other shops and eateries. Pros: - great location smack in the middle of a busy shopping/lifestyle area. - helpful staff - very courteous and prompt. I asked for a pair... More

Was this review helpful? Yes
See 2 more reviews by infinitium for San Jose
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2012 via mobile

The Hotel Valencia is a nice hotel in a great location. The rooms are comfy and clean and the complimentary breakfast is a welcome addition. There are plenty of restaurants and shops nearby so you could unwind after a busy day. I would recommend this hotel to any business traveler who is looking for something cozier than the normal hotel... More

Was this review helpful? Yes
NJ
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 May 2012

We stayed in this hotel for a week during our vacation last month and it was amazing. The rooms are large and beautifully furnished. The room has a mini bar and you can rearrange the stuff inside to store some food or leftovers. We requested a microwave and got it too. The complimentary breakfast was very good and the staff... More

Was this review helpful? Yes
See 2 more reviews by Ssk1314 for San Jose
San Diego
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 23 April 2012

This is a great boutique hotel! The rooms are contemporary and large. The bathroom is a little small, but extremely nice and clean. The bed and furnishings are wonderful! I have stayed in several hotels in the area in the last few years and this is diffinetely the best! Santan Row is very lively and happening! This is not a... More

Was this review helpful? Yes
Bonnie Best, General Manager at Hotel Valencia - Santana Row, responded to this review
25 April 2012

Thank you so much for your feedback of Hotel Valencia. We are delighted that you enjoyed your stay. Should you need any assistance for a future visit, please let me know. Bonnie Best General Manager More

Edmonton
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 April 2012

My last boutique hotel stay in San Fran wasn't the best experience so I went into this one with a slighted opinion. I was surprised at the friendly service and quality hotel this has turned out to be. I had a room on the 7th floor and also enrolled in the "VIP" service. Its free and I always do with... More

Was this review helpful? Yes
Bonnie Best, General Manager at Hotel Valencia - Santana Row, responded to this review
25 April 2012

Thank you for taking the time to provide a review of Hotel Valencia. We are very happy you enjoyed your stay. Please let me know if I may assist you in any way on future visit. Bonnie Best General Manager More

Long Beach, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2012

We stayed at this hotel easter weekend and had a wonderful experience. The hotel is just beautiful. we had a king room with a balcony, which I highly recommend. The room was spacious and the bed amazing. We had enough room to set up an air bed for our 2 year old. The staff were very friendly and helpful. The... More

Was this review helpful? Yes
Bonnie Best, General Manager at Hotel Valencia - Santana Row, responded to this review
14 April 2012

Thank you for taking the time to provide feedback of our hotel from your recent visit. I am delighted that you enjoyed the hotel and Santana Row. We hope you will stay with us again on a future visit. Please feel free to contact me if I may assist in any way. Sincerely, Bonnie Best General Manager More

Los Angeles
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 12 April 2012

I booked a two night weekend stay at Hotel Valencia with great anticipation for a fantastic weekend. Sometimes reality is a very disappointing entrée. I’ve been a Los Angeles based visitor to the Bay Area for ten years and have always been very excited to try Hotel Valencia but never had the chance until April 2012. The location was obviously... More

Was this review helpful? Yes
See 4 more reviews by Air_Traveler for San Jose
Bonnie Best, General Manager at Hotel Valencia - Santana Row, responded to this review
14 April 2012

Dear Los Angeles Traveler, Thank you for taking time to write a review on our hotel on Trip Advisor. We always appreciate constructive feedback. I am sorry that you were disappointed in your visit. The decor of our hotel does not always appeal to everyone the same. The hotel has been open since 2003 and a renovation is currently in... More

edmonton
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

Overall, the hotel was ok - the check in was very slow due to only one person being at the desk and taking an inordinate amount of time with another client. The room was fine but I think was overpriced at $299 for what you get. There wasn't any complimentary bottled water which to me says something about the quality... More

Was this review helpful? Yes
Australia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

So hotel is comfortable, with spacious and well designed rooms ( however a bit stingy on the amenities), However location is in middle of shopping & eating area so no amazing locale to visit and can be noisy, Friday & Saturday nights especially. The restaurant facilities are little strange as location is used for breakfast & evening, It is fine... More

Was this review helpful? Yes

Travellers who viewed Hotel Valencia - Santana Row also viewed

Dolce Hayes Mansion
4.5 of 5 stars 189 Reviews
San Jose, CA
Show Prices ABS:HotelCheckRates-d123562?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Fairmont San Jose
4 of 5 stars 341 Reviews
San Jose, CA
Show Prices ABS:HotelCheckRates-d81705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
HYATT House San Jose/Silicon Valley
4.5 of 5 stars 48 Reviews
San Jose, CA
Show Prices ABS:HotelCheckRates-d1887026?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 72 hotels in San Jose, ranked by popularity »

Been to Hotel Valencia - Santana Row? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Valencia - Santana Row

  • Hotel Valencia Santana Row
  • Valencia Santana Row Hotel
Address: 355 Santana Row, San Jose, CA 95128
Price range (per night):* S$289 - 445

Owners: What's your side of the story?

If you own or manage Hotel Valencia - Santana Row, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Valencia - Santana Row
Show the lowest price for this hotel (from our partners)
Show Prices