I attended a conference on May 22-24 held at the hotel and my administrative assistant did not reserve my first night at the hotel (only my 2nd and 3rd night). The hotel was very full and working to accomodate a visit by President Obama, but they went out of their way to accomodate me and cover for the mistake that... More

I've stayed twice at the Fairmont San Jose, once in each tower. The location is perfect for business travel: just 10-15min from the airport, centrally located downtown with tons of restaurants, bars, movie theater, museums, all within walking distance. The lobby in the main tower is great for meeting coworkers for a drink. The rooms are spacious, clean, comfortable -... More

This is a great hotel for a company offsite. The lobby area is very spacious and great to chat with a group of co-workers or 1:1 chats. Fairmont is very central yet located just a couple of minutes from the airport. The room was not bad but unimpressive. Several hotels that cost less can provide more comfort.

We booked our room online in advance requesting a room with two beds and a rollaway to accomodate the three of us in our party. Upon arrival we were informed that fire code would not allow a rollaway to be placed in that room. When complaining about it later, we were informed that there is no guarantee you will get... More

We did not have a nice stay at the Fairmont this past weekend. We booked on THEIR website a deluxe double room in the tower (because I knew these were newer). When we arrived they had us in a king room so I requested the two beds we reserved. We ended up in the main hotel which is older. The... More

The hotel is well located, in the center of town and an easy, quick cab ride from the airport. Check in was difficult (they lost my reservation), but we got it straightened out. I was put in the new tower (which you need a room key to access) and the room was a good size. The room was really, really... More

Very classy, grand when you pull in. Valet only (with unlimited in/out privileges). Walking distance to shops and restaurants. Nice lounge inside, if you would rather say in the hotel. Would stay again!

Its one great hotel, well connected to most restaurants and offices. Good lounge area and courteous staff. Twin towers with many rooms and availability of cabs, ATMs, Cinema and Bus stations in the surroundings make this one a sought after place.

I stayed at the hotel for 6 nights all was fantastic, the room and the service especially. Be ware however parking is 26$ and so is breakfast.