I stay at Holiday Inn A LOT. I've been loyal to the company for a very long time! I dont stay at any other brand hotel and I received the worst customer service ever!! I booked my room maybe over a week in advance! I checked in last 5th of May and I requested a 2 beds. I've been expecting... More

I stayed here recently after booking a five day stay so i could attend a training class in my chosen profession. after being given the price of my lodging at the sate government rate I was shocked to discover that they had billed me for three of the five days at the standard rate for there "Busy" season ????. I... More

I stayed at this hotel as part of a road trip in March 2012. The hotel is exactly what I would expect from an HEI, they are generally very similar. The staff were exceptionally nice at this location though. The hotel itself is a bit older, could use some touch-ups. The furniture was also a little dated and the bed... More

Visiting Cal Poly we needed an overnight stay. Holiday Inn Express has a lovely new foyer and dining area. Updated and clean. Staff was friendly and helpful. The breakfast is typical Holiday Inn Express fare - which means it is just fine, but I wish they'd offer more fruit and some whole wheat products instead of only white white white... More

I travel alot for work and am very particular as to the places I stay. This past weekend we brought 21 students and 10 chaperones to this hotel for the Central coast jazz festival. We had booked this several months ago, and everything about the visit was perfect. The rooms were clean, the furniture up to date, hot breakfast buffet... More

The hotel is a rehab of an older property and is very convenient to downtown SLO. I have stayed at 4 or 5 other Holiday Express properties, all of which had a very pulled together look. The staff is very friendly and amazingly engaged. Too bad the rooms do not compare favorably with sister properties or Hampton. Certainly nothing was... More

Good , clean , efficent service , lacks any pretence of luxury , get up in the morning and get coffee and a bite to eat in the breakfast area , not a bad way to go when you are tired after a long drive .

I held a business meeting at the Holiday Inn Express in San Luis Obispo, California. The sales lady Sandy was great. She helped me to reserve a block of rooms and a conference room. The conference room was set up way ahead of time, and just the way we requested. The rooms were clean, spacious, with two sinks, and granite... More

First of all - the service at this hotel is equal to that of a five star hotel - NO KIDDING! Every person I encountered at the hotel from check-in to check-out after four days was fabulous! They did everything they could to make our stay comfortable. They printed a map for us to where we were going when simply... More