BEWARE: This hotel over-books! A reservation here does not mean that you have a room!
I made a reservation and received a confirmation number two weeks in advance. The day before my planned arrival, I received a phone call that the hotel was over-booked, and my reservation had been moved to their hotel in San Carlos. "Don't worry", she said,...
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I've gotten used to the indifferent way most hotels treat their guests nowadays, but this one was suprisingly different. The hotel looks amazing inside and out since the renovations. I love the little extra touch of the water filters in every room. The staff, though obviously a little new, were very polite and friendly. Especially the Manager, Sandra, who was...
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