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All 26 Santa Ana hotels

Doubletree Hotel Santa Ana/Orange County Airport

3.5 of 5
201 East MacArthur Boulevard, Santa Ana, CA 92707
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Doubletree Hotel Santa Ana/Orange County Airport
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Ranked #9 of 26 hotels in Santa Ana
Most recent review
5 of 5 stars Reviewed 19 June 2013
Jessica W texas, United States
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186 reviews from our community

Traveller rating
    47
    78
    32
    17
    12
See reviews for
Families
23
 
Couples
36
 
Solo
24
 
Business
86
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
texas, United States
1 review
5 of 5 stars Reviewed 19 June 2013 NEW

Rented the room for a few hours and the guy at the desk helped me and made it so I only had to pay half of the original price for one night. He was pretty nice. Would've given a tip had i had some cash with me.

Review collected in partnership with DoubleTree by Hilton

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A TripAdvisor Member
4 of 5 stars Reviewed 13 June 2013 NEW

for the money a good stay. Noise when we checked in. Big wedding going on. parking was confusing. Rooms were ok. Had a hard time getting keys to work for the door. had to wait 15 minutes for someone to bring up new keys so we could get into our room. Hard after a long day of travel

Review collected in partnership with DoubleTree by Hilton

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Elizabeth, United States
1 review
2 of 5 stars Reviewed 10 June 2013

Everything was adequate but not commensurate with the rate ($199). Paid parking ($15) and internet ($10) were outrageous and should be included at this rate. Would not reserve this hotel in the future.

Review collected in partnership with DoubleTree by Hilton

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Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

Enjoyed our stay! Area was safe and easy to get to. Lobby and restaurants were very nice as were the rooms! Very comfortable and spacious. Didn't have the time to use the pool or fitness area. No complaints, would definitely stay here again!

Review collected in partnership with DoubleTree by Hilton

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Santa Rosa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

We had been driving all night, we were exhausted and we drove into the hotel. The front desk agent saw how tired we were, checked us in fast and we were able to have a little something to eat and then go straight to our comfy bed. I appreciated the prompt service

Review collected in partnership with DoubleTree by Hilton

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 27 May 2013

This is one of two double tree hotels located within a block of each other near the Santa Ana airport. This one is on the main street and is a stone throw away from the airport. It has all the usual amenities you can come to expect from double tree so I will just focus on the unusual and the... More

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Dallas, Texas
Top Contributor
124 reviews 124 reviews
71 hotel reviews
Reviews in 76 cities Reviews in 76 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 25 May 2013

My company has decided to start using this hotel for business trips to the Irvine area. The hotel is centrally located between Santa Ana and Irvine and it is only approx. a 10 minute drive from John Wayne airport. Check in was quick and easy and my room was clean, neat and quiet (the things I value the most). This... More

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Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
27 May 2013

We certainly appreciate you taking the time to write your comments regarding your stay with us. We are glad that you liked the facility being clean and neat, service being friendly and quick and the location being close to several fast food joints. We are sorry that you were disappointed with the internet and parking charges. Most all the hotels... More

New Mexico, United States
1 review
4 of 5 stars Reviewed 22 May 2013

Parking and Internet fees are rediculously high. If I had not been required to stay at this hotel by my employer, I would have chosen an alternate facility a mile away with lower price, free hot brkfst, free wireless and wired (better security) internet, and free parking. Staff had trouble programming cards for parking garage & seemed annoyed with having... More

Review collected in partnership with DoubleTree by Hilton

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Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
27 May 2013

Thank you for taking the time to comment your recent stay at the Doubletree by Hilton Hotel, Santa Ana. I would like to offer my sincere apology for the disappointment in service with regards to parking garage and parking charge. Parking gate was recently installed in order to provide our guests with a secure parking facility. It has become clear... More

Frazier Park, United States
1 review
5 of 5 stars Reviewed 16 May 2013

even though my stay at this hotel was brief, the hotel staff made it seem as if I was on a mini vacation. The checked my in quickly and were very friendly and kind. The warm cookies were wonderful! I needed toothpaste and though I didn't mind going down to get it they brought it to my room. thank you

Review collected in partnership with DoubleTree by Hilton

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Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
27 May 2013

Thank you for taking the time out of your busy schedule to write such a complimentary comment. I am sharing your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Doubletree by Hilton, Santa Ana the next time your travel... More

Fallbrook, United States
1 review
3 of 5 stars Reviewed 9 May 2013

The rooms and open areas of this hotel were very comfortable and desirable. The pool area was very small and dirty, with dead plants all around, this was very different then the pictures on the internet. Very disapointing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
17 May 2013

Thank you for taking the time to write your comments concerning your stay at our Hotel. Please accept our sincere apologies for your disappointment in our swimming pool facility. I want to assure you that your experience is certainly not typical of the quality of facility we offer our guests and corrective steps have been taken as a result of... More

 
 
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Additional Information about Doubletree Hotel Santa Ana/Orange County Airport

Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
Doubletree Hotel Santa Ana/Orange County Airport CA
Address: 201 East MacArthur Boulevard, Santa Ana, CA 92707
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Santa Ana
#8 Business Hotels in Santa Ana
Price range (per night): S$127 - 232
Hotel Class:3.5 star (3.5*)
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