Check in staff were unfriendly, and unhelpful when my claustrophobic wife had difficulty with the elevators (elevators are old, shabby, small, and smelled of smoke). There are stairs only usable during the day (and for emergency exit) but were locked and they struggled to figure out how to open them.
The room was recently renovated but still had low ceilings...
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- Doubletree Hotel Santa Ana
- Doubletree Santa Ana
- Santa Ana Doubletree
