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All 26 Santa Ana hotels »

Quality Suites John Wayne Airport

2.5 of 5
2701 Hotel Terrace Drive, Santa Ana, CA 92705
Hotel amenities
Quality Suites John Wayne Airport
Ranked #3 of 26 hotels in Santa Ana
4.0 of 5 stars 125 Reviews
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125 reviews from our community

What travellers say about this hotel
  • Very comfortable(4)
  • Orange County(3)
  • Very clean(3)
Traveller rating
    62
    29
    12
    11
    11
Only show reviews for Family (32) | Couples (17) | Business (54)
Date Rating
Benson, AZ
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 May 2012

Pretty grounds - like a botanical garden. Exceptionally good breakfast.

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Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I have stayed at a couple other, nice hotels near SNA (John Wayne Airport), however, last week I stayed at Quality Suites. OMG, am I ever glad I did. This is one of the nicest Choice Hotels properties I have ever stayed at. In fact, much more expensive, well-known hotel chains could not compare with the suite I had. As... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
23 May 2012

Thank you for taking time out of your busy day to write a comment about your stay at the Quality Suites John Wayne Airport. We are delighted to see that our staff and amenities at our property met all your needs. Once again, thank you for taking time to comment about your stay and we hope to see you soon. More

earlybird22
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Big rooms, lots of space for kids! A great courtyard area. Didn't get to enjoy pool but looks nice! Reception was efficient and friendly. The airport shuttle was on time and the driver loaded all of our bags (there were lots!). The included breakfast was WAY above average -- food to order!

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
9 May 2012

Thank you for taking time to write a review about your stay at Quality Suites John Wayne Airport. We are delighted to see that you enjoyed all the services that the hotel had to offer during your stay. Once again, thank you for taking time to comment about your stay and we hope to see you in the near future. More

New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 29 April 2012

I choose this location based on cost first and the distance to my training center second, but was pleasantly surprised by the hotel, staff, and boarding. During your stay, you are given a breakfast voucher for everyday at the hotel and between 5:30p - 7:00p two free drinks in the lounge. If you are at this hotel for business, then... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
2 May 2012

Thank you taking time to write a review of the Quality Suites John Wayne Airport. We are pleased to see that you enjoyed your stay and the all of our amenities met your needs. Once again, thank you for taking time to write a review of your stay and we hope to see you in the future. More

carlsbad
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 April 2012

My purpose for staying at this hotel was to utilize the shuttle and parking for an early flight (8am). I asked for the shuttle the night before and was told it would be available. I asked again for the shuttle 30 minutes before i needed it, once more I was reassured it would be available. 10 minutes after the hour... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
2 May 2012

Thank you for commenting about your stay at the Quality Suites John Wayne Airport. I am truly sorry that we were not able to provide the service need for your shuttle. Both of our shuttles were scheduled for a 7:30am shuttle and we anticipated that they would be on time for your shuttle service at 8am. I do apologize that... More

atlanta
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2012

as others stated....not upscale or pretentious...just good ol fashion hotel room...maid service could have been better, especially since we tip cause we feel bad for them....breakfast was great with usual fare...only apples/oranges tho for fruit....line for hot items sometimes get long tho...suggestion would be to place some/all of the hot items like sausages/bacon/pancakes in a buffet line....that way customers would... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
18 April 2012

Thank you for taking time to comment about your stay. We are happy to hear that you were satisfied with your stay and we met your expectations. Again, thank you for taking time to comment about your stay and we hope to see you soon. More

Lewiston, Idaho
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

I love the clean rooms - double queens with a separate living room that contains a sleeper sofa. The staff was very friendly and efficient. They have a printer and desktop available. A small convenient store on location. Cooked to order breakfast which is fast and tasty. Coffee is always available throughout the day. Complimentary Wall Street Journal . Many... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
27 March 2012

Thank for taking time to comment about your stay at the Quality Suites John Wayne Airport. We are delighted to see that you enjoyed your stay. We are, also, happy to see that you enjoyed all of our amenities that we offer. Once again, thank you for taking time to comment about your stay and we hope to see you... More

1 review
2 of 5 stars Reviewed 11 March 2012 via mobile

Good food. The pools very cold though. We asked at the front desk and they won't raise the temperature. It seems odd to advertise a heated pool but not raise it above 70 degrees.

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
18 April 2012

Thank for taking time to write a review of your stay. I do apologize for any inconvenience the pool temperature may have caused, but the pool is heated at 75 degrees and spa 100 degrees. Once again I do apologize for any inconvenience this may have caused. More

Arlington, WA
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 9 March 2012

Been trying for two days now to make a reservation, first online it wouldnt take so we called, they said their computer was down *which explained the troubles we had* but they took our name and phone number and said as soon as it was up they would call. No call came in so yesterday attempted again, and got the... More

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managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review
9 April 2012

Thank you for taking time to comment about your experience with the Quality Suites John Wayne Airport. We do apologize for any inconvenience that you experienced when trying to make a reservation at our hotel. During the time you were trying to make a reservation we were in the process of changing and upgrading our property management system, which caused... More

Beaver Falls, Pennsylvania
Top Contributor
80 reviews 80 reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 March 2012
1
person found this review helpful

This is the third or fourth time I've stayed at Quality Suites near John Wayne Airport (SNA). I travel a couple times a year to the Los Angeles area for business and I have found this property to be conveniently-located near the airport, reasonably-priced, well-maintained, clean, and offering decent service. My king-bed suite was (as usual) basic and comfortable. In... More

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See 3 more reviews by jsctraveler for Santa Ana

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Additional Information about Quality Suites John Wayne Airport

  • Quality Inn Santa Ana
  • Quality Hotel Santa Ana
Address: 2701 Hotel Terrace Drive, Santa Ana, CA 92705
Price range (per night):* S$110 - 166

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Quality Suites John Wayne Airport
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