This place is not for anyone who might expect nice, pleasant and professional customer service. Upon check-in at approx. 4:00pm we were placed in a room with two double beds which we did not discover until we had unloaded our vehicle and lugged everything upstairs – our reservation was confirmed for two queens. During the check in process the front... More

My friend and I booked this hotel at $100 a night on our drive through the PCH 1. We wanted to stay by the boardwalk. The place is AAA approved so we booked it for one night. The ice machine was out of order. The bathroom door wouldn't shut, the sofa in the room had a tear. The breakfast was... More

On reading the reveiws before we went I really thought everyone was exaggerating. This hotel is atrocious. Don't do it, it is an absolute rip off - dirty, old musty smelling, sticky carpet you almost want to hv shoes on all the time and a plastic suit on when sleeping in the bed. The front desk staff were abrupt and... More

Paid $110 w/ tax thru Hotels.com. A bit of a longer walk to the Boardwalk than I had hoped...but worked. Room was old and typical of the Boardwalk area. The Super 8 and Comfort Inn look nicer and are closer to the Boardwalk...BUT their prices are $175-$200/night. Would stay here again if I couldn't afford more than $110 hehehe

What a dump and poor practices!! We planned a family vacation in Santa Cruz. I used the Santa Cruz boardwalk site to choose a place to stay. All of my original choices were booked. So I called the 800 number to book a room on the site. I was looking for a medium priced place. I was told about the... More

This hotel has 2 things going for it: you can walk to the boardwalk, and you probably won't be murdered in your sleep. But for this price? Go somewhere else and pay the 25¢ fee for the trolley. Things that were broken: ice machine, soda machine, shower (dripped during night and dribbled when it was on), DVD in room, juice... More

Decent sized room and clean. Only 4 blocks to the Beach and plenty of parking. My wife and I stayed for only $79. The pool can be kind of noisy outside your room but is quiet at night.

I know this sounds really negative, but this is the only negative review I have ever written. And you need to know how bad this place is, especially for its price. We only stayed at this hotel because absolutely everything else was full--there were seriously no other options. It was extremely and rediculously overpriced, it had hardly any toiletries, the... More

The worst continental breakfast that I've ever seen. There was nothing to drink that was working except coffee and the only things that they had out were small (almost miniature) danish rolls that weren't even pre-packaged and they had the audacity to put up a sign saying one per person, and two tupperware containers of cereal. Almost every vending machine... More