Friendly reception, nice lobby, bar. Rooms are on the large side, comfy bed. Ask for a room facing the courtyard, not the road. There is a beautiful walk along the ocean with views on both sides. One side the beautiful ocean and the many surfers and the other side, the beautiful homes. Worth a stay if you have something to... More

I travel extensively for business and Hilton is where I choose to stay. As a national chain, they really are #1 in the hotel business. Some locations are better than others, and this hotel (although named "Santa Cruz) is actually about 5 minutes away in the little town of Scotts Valley. For me, it delivers. The property is somewhat oddly... More

Disappointed! This hotel is very inconsistent. The staff is rude. The staff seems to think that The family fun package which includes breakfast is some kind of privilege. Each member of the staff seems to make up their own rules and then when someone else realizes there was a mistake, they tend to take it out on the guests. The... More

Can't complain about the location, or the weather. This Hotel sits on nice hill, and it is great for a business or family stay. Quite, Clean, and comfortable. The price is a little high for me, but it is great for what they deliver.

From the outside this looks good. the rooms are OK but the facilities are mundane and the location on the outskirts of Scotts valley is close to nothing. The prices are moderate, perhaps reflecting that. The staff is courteous but not well informed. The breakfast is actually pretty good. There is plentiful nice trails around for running and hiking.

In a way, Hilton properties always measure up to the standards of this up-market brand, but this hotel had a real sense of individuality. It seemed like an oasis, far from any urban bustle but just a block from a main highway. The staff was perfectly friendly and flexible, and the rooms were spotless. I had a meal in the... More

I loved this hotel because it was enough of a distance away from the busy Santa Cruz downtown area, but nestled in the woods. Go for a room on the 4-6th floor. Parkling lot is on 4th floor with separate entry - rear facing view of the forest. Nice place for a weekend getaway. Value is great during "off season"

I am a picky traveler but was pleasantly surprised by the Hilton Santa Cruz. I was attending a conference at Mission Springs Conference Center which is only 5 minutes down the street. This property is right off the freeway but no freeway noise whatsoever. Our room was on the 2nd floor and very quiet. I didn't hear anything during the... More

A pleasant hotel set in beautiful surroundings. Clean and welcoming with friendly staff. The room was very, very comfortable and clean. The dining room is OK and the bar is inviting. The carrot cake was just to die for - they must have an excellent pastry chef or a very good local pastry shop. Great experience. Hotel is dog friendly... More