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BEST WESTERN PLUS Garden Inn, Santa Rosa Reviews

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BEST WESTERN PLUS Garden Inn

2.5 of 5
1500 Santa Rosa Ave., Santa Rosa, CA 95404-5428
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BEST WESTERN PLUS Garden Inn
30 traveller photos
Ranked #7 of 27 hotels in Santa Rosa
4.0 of 5 stars 187 Reviews
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187 reviews from our community

    Trip type
Traveller rating
    56
    75
    33
    15
    8
Date Rating
Orange county
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Clean and comfortable”
3 of 5 stars Reviewed 17 May 2013 NEW

We stayed in the garden area which was quiet. The beds are comfortable and the room is clean. It met our needs for a two night stay. The staff was pleasant. It is close to the and easy to get to downtown Santa Rosa and to the wine country. Lots of great shopping and restaurants in Santa Rosa.

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San Diego, California
Top Contributor
79 reviews 79 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Good Price for Wine Country Motel”
4 of 5 stars Reviewed 14 May 2013 NEW

I have stayed in numerous establishments near Sonoma/Napa, and for the price I consider this one to be the best deal. It is located in an unexciting, rather nondescript section of Santa Rosa, however it has easy access to the 101 and you'll save a lot of money by staying here. Request a room in the "garden section" which is... More

Was this review helpful? Yes 1
See 3 more reviews by tsudoughnim for Santa Rosa
West Chester, PA
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
“Cheapskates making a political statement”
3 of 5 stars Reviewed 9 May 2013

This place undercuts itself when it doesn't need to. On one hand, the room was nice, the property is well-landscaped, with abundant flowers and everything is clean. On the other hand, they don't offer a free breakfast, as is typical with Best Westerns in this price range, but instead gouge you for a very pedestrian breakfast at a tiny cafe... More

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donadidit44, General Manager at BEST WESTERN PLUS Garden Inn, responded to this review
13 May 2013

Jim- I'm sorry that you were not satisfied with our breakfast cafe', we get numerous compliments on both our menu and our prices. As for the FOX news channel being our default channel, we have no control over this. FOX news just happens to be the first channel on the TV line-up. In no way is this a political statement.... More

Newcastle, Washington, Usa
1 review
“Average”
3 of 5 stars Reviewed 9 May 2013

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Review collected in partnership with Best Western

San Diego, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Wine Country Budget Conscious”
4 of 5 stars Reviewed 7 May 2013

If you need a decent place t stay in the wine country, then BW Garden Inn is the place for you. Simple and clean, remodeled room. Staff was friendly and easy access to the highway. Only issues were a few ants in the bathroom.

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Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“A lovely motel conveniently located”
5 of 5 stars Reviewed 28 April 2013

We enjoyed a lovely stay at this super conveniently located motel on Santa Rosa avenue. The rooms were updated and spacious. The microwave and fridge in the room were an added bonus. While breakfast was not included with the room there was a small cafe on site. Service was friendly but slow thought my son loved his Mickey Mouse pancake.... More

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donadidit44, Manager at BEST WESTERN PLUS Garden Inn, responded to this review
3 May 2013

Thank you. I am happy that you enjojoyed your stay. I due apology for the cafe being slow. Sometimes when everybody comes in at one time, iit gets a little hard to keep up with everybody. But it seems like breakfast was fine and your son enjoyes his mickey mouse pancake I do hope we will see you next time... More

Lacey, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Clean, average hotel”
3 of 5 stars Reviewed 19 April 2013

We stayed here for one night while on a road trip. We arrived late and stayed in a room close to the road. Sadly, the garden areas are in the rooms further in the back. Directly behind the room was an automobile repair place. That wouldn't matter so much, except for the fact that there is no fan in the... More

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donadidit44, Manager at BEST WESTERN PLUS Garden Inn, responded to this review
23 April 2013

Thank you for choosing our hotel, I am happy that you had a quite stay. The walk downtown is actually 1 mile. But I no when your hungry it seems like it takes forever. I will consider your comments on putting a fan in the bathrooms. In the garden area there is fans in the bathrooms. Please when in the... More

Sacramento
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Bug collection found during bed inspection”
2 of 5 stars Reviewed 9 April 2013

When a night turned late and rainy, I decided to find a room in Santa Rosa rather than drive back to Sacramento. I found this hotel through a google area search and paid somewhere around $80 and checked-in around 9PM. I headed straight to Target to buy items for a luscious bath back in the room along with glass of... More

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donadidit44, Manager at BEST WESTERN PLUS Garden Inn, responded to this review
11 April 2013

Thank you for completing our online survey. Please accept my apology. I actually had Ecolab inspect the room the following day. What they said was these are carpet beetles . and there was no more in the room. He inspected the whole room. We actually checked several rooms, and there were no others found. I do hope you use your... More

Roseville, California
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
“Great, quiet room with top notch king bed”
5 of 5 stars Reviewed 8 April 2013

We've stayed in this hotel 3 times now, and each time it gets better. This time, on a Saturday night we had a large room with an excellent, nicely firm king sized bed. The room and bathroom were spotless. The carpet is even comfy. The shower and toilet room has a great ceiling spot heater that works fantastically. The complimentary... More

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See 4 more reviews by ougeekgirl for Santa Rosa
donadidit44, Manager at BEST WESTERN PLUS Garden Inn, responded to this review
10 April 2013

I am happy that you keep returning to our property. We look forward to your next stay. I am glad that we meet your requirements. Next time you come, have breakfast in our garden cafe. More

seattle
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Deceptive practice of Best Western”
2 of 5 stars Reviewed 7 April 2013

We are traveling for a funeral and visiting a son soon to be deployed. The hotel suggested by our friends in Santa Rosa was another one but we chose Best Western because we are members and also would have 2 stays toward the free night. We have several complaints. Yes, I am upset. 1. We have always appreciated the free... More

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Review collected in partnership with Best Western

donadidit44, Manager at BEST WESTERN PLUS Garden Inn, responded to this review
10 April 2013

Thank you for completing your online comments. Please accept my apology for the rude guest that you had outside your room. Sorry you did not get a good night sleep. I just wished you would have let us know earlier. we ask guest one time to be quite. Second time they are asked to leave. As far as the breakfast,... More

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Additional Information about BEST WESTERN PLUS Garden Inn

Also Known As:
Best Western Garden Hotel Santa Rosa
Best Western Garden Hotel
Best Western Santa Rosa
Santa Rosa Best Western
Address: 1500 Santa Rosa Ave., Santa Rosa, CA 95404-5428
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Santa Rosa
Price range (per night): S$137 - 267
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN PLUS Garden Inn
1500 Santa Rosa Ave.
Santa Rosa, CA 95404-5428
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