I have a great deal of difficulty rating this hotel. The building from the outside looks nice. The lobby is ordinary. The receptionist was very nice and polite. I choose this hotel because I had a 6 AM flight out of San Francisco International Airport. The hotel is near the airport and they have a free shuttle which starts running... More

Hotel staff is always friendly and very helpful. Hotel is well maintained and clean. Rooms are very nice, open and lighting is great for work. Great for doing work and resting in. Resturant food is good and room is very fast and dependable in getting your orders right. Easy access to all highways and the airport. Great shuttle service to... More

We smelled cigarette smoke in our room around 1 am. ( This is supposed to be a non smoking hotel ). Tried to open our window, but it was glued shut with a tape! Had to call front desk and was told, that the smoke must be coming from outside ( we were staying on 6th floor ). We inquired... More

This is the fourth time we have stayed here.We drove here but we still like to stay in So. San Francisco near the airport.It doesn't take very long to get into San Francisco from here.If you go into San Francisco on the weekend, you can avoid some of the problems with traffic etc. We have used this location to take... More

We needed a place near the airport to stay overnight since our flight came in late. We decided on this property from Trip Advisor reviews. Aside from the warm friendly greeting we received at check in and a comfortable bed, we were very disappointed. The hotel is long over due for refurbishment. The room was small but adequate. The bathroom... More

If you need a place next to the airport for a quick overnight, and everything else is full, this will do. They have an airport shuttle service, which is good. Otherwise, it's a Best Western. And it's cheap. Adjust your expectations.

If you're looking to spend one night close to the airport because your flight is due early the day after, this hotel is quite okay. Don't expect the Ritz-Carlton, you won't find it. The hotel needs a freshing-up: there is this hotel smell all around (you know which one...) and the carpets are begging to retire. However the room we... More

We stayed at this Best Western because it was close to SFO and had a good rate, but it ended up being the worst! Just by walking into the lobby we could predict that it was not to be a good experience! This was last month, april, and they still had the christmas decorations in the lobby!!! The carpet on... More