This is my first holiday inn express. I cannot compare it to others. It is exceptionally clean. It smells wonderful. The staff so far is awesome. I don't usually review until the end of my stay but I am making an exception. They had snacks, wine, and coffee in the lobby when we arrived at around 5. They have bottles... More

My experience with the Holiday was a very nice one. The room was very clean and warm. The staff was very helpful and did everything to make my stay pleasant even tho it was a short one. Shuja Mumtza was very helpful with the computer when I had trouble also. He made sure I was taken care and always asking... More

I had stayed in 5 different hotels around Hayward - Union City, CA area in 2006 before discovering Holiday Inn Express in 2008. After my first stay, I've made it my official hotel whenever I visit the Bay Area. Good location. The staff are really friendly. Rooms are clean and I love the clean smell when I first enter the... More

I used to be the regular once every 2-3 months visitor. In last 6 months during my last 2 visits, this hotel has considerably changed. Don't know what has gone wrong. I guess its time to find a different place to stay. Dirty room was a real turn- off and when I called the front desk to report the issue,... More

After a long drive from Los Angeles, and in need of a goodnight's rest, I got stuck with a room that just fell apart on me. I walked in the room that masked a faint scent of mold. I tried to slide open the windows that had a lock and only opened two inches wide. I took a shower and... More

We were here on a business trip and we chose this hotel because of the location. The rooms two of my coworker and I stayed in this hotel were outdated, all of our rooms had bad odor and the internet is incredibly slowed here. We were not able to log on to the internet to do our work. The rooms... More

We stayed here for only one night October 29, 2011. Unfortunately,the circumstance that brought us here was a funeral, but the hotel met our needs. It is conveniently located right off I-880, and amdist a huge shopping complex loaded with stores and restaurants and even a movie theatre. If you stay here, you'll easily be able to find something to... More

Rooms were clean and the bed was comfortable. My room had a microwave and a fridge. What I would expect from a HIE. There are several dining and shopping locations, as well as a grocery store all within walking distance. The one issue I did have was the road noise and thin walls. Rooms facing Alvardo-Niles Road should be avoided.... More

Our family spent 6 days there and had awonderful stay. the rooms and housecleaning were outstanding. the staff was 2nd to none and helped us in any way they could. the pool and hottub were clean and convenient. The breakfast was very good and had a few differences everyday. The rates were reasonable and was an all around hit with... More