Kim was refreshing. Her public relation skills were very refreshing. She was very accommodating and even though she was busy was very professional. Because of her service alone I would come back.

All the hotels in napa were sold out by the time we decided to plan our trip for this weekend so I reserved a room at Ramada. We checked in around 8:45pm. The pool was too cold to jump in at that time and the jacuzzi was packed. So bf and I ended up chillin in the room. The actual... More

Ramada Inn Vallejo is so crooked with their fees and holding money on your card. My son is working for three days in Concord, and this hotel has $423.84 tied up on my debit card and my son's debit card from when he checked in for a $50 room x 3 nights. Because I booked directly with the hotel website... More

We have stayed at the Ramada Inn several time over the last couple of years but after our recent experience we will never stay there again!! We got 2 rooms. The one my husband and I stayed in has apparent water damage on the ceiling with black mold. The bed mattress angled to one side and we kept feeling like... More

Arriving at the hotel after 9+hours of driving we got to the room, it was dirt, carpets, bedspreads. Also there was no way to lock the safe. We were eventully moved another move (Family unit) without being charged extra. Carpets have not been cleaned in a very long time, the sofa bed was awful and I believe they hadn't changed... More

My mistake for not checking Trip Advisor prior to booking the hotel. I just wanted a cheap hotel in what I thought was essentially wine country. Not quite. There are no wineries in this area, even though it doesn't seem that far from Napa. Vallejo is a depressed area and it feels like lowered expectations when you get to the... More

Don't waste your time or money on this hotel. The biggest issue was their shower. The water cycled every 5 seconds from ice cold, to luke warm, to blazing hot. I thought it was just our room, but the other 80 people who we traveled with had the same problem. You could absolutely not take a shower without jumping in... More

I wish I could begin to tell you how bad it was! We got switched rooms at least two times ..why? We complained....the rooms were dirty, bleach stained carpets. Room was so bad my kids sat on the stairs out side instead of going into the room =-( burns in the sheets or they were dirty. PARENTS THIS A NO... More

I booked the night with credit card reward points so I saved a few points by choosing Ramada over Holiday Inn. What a mistake! Even my teenage boys said so and they're not usually the fussy type. They though the room was worn-out and grimey. I couldn't walk around on the carpet barefoot.