I stayed here for 3 nights with my Fiancé and we were really impressed with the service. Upon check in we were greeted with soft drinks and rather than the normal queues at a reception desk we were told to take a seat in the lobby and a member of staff came to us to check us in! The room... More

I have to say that everything was spectacular here. So clean, so convenient, and great service. The room was creatively decorated and was very interesting. Super spacious. They will give you complimentary apple juice at the front:) The only thing is that it is costly.. But I mean you get what you paid for right?

From the start to finish, the valet service, front desk staff (Joshua, specifically), and housekeeping were awesome. I stayed a week (May 14th-21st) in room 619, it was a king or queen suite, I'm not sure of the bed size, but it slept like a dream and the room was amazing! The view was great, and I love that it... More

I stayed here for a recent business trip with colleagues. This is my second time staying here and I think it may become my regular choice. The rooms are clean and updated. The lobby is very modern and inviting with a wine happy hour each evening. Upon arriving, there is no front desk. You are invited to sit in lounge... More

Jet lagged and over whelmed by Los Angeles we arrived and greated by the lovely Walter ipad to the ready checked us in, asked what we had in mind doing for the few days before we joined our cruise ship, sorted out transport for Disneyland and trip to the ship, thoroughly enjoyed the saddle bar next door, with the cowboy... More

Normally, you can judge the quality of the hotel in the first 5 minutes. And this hotel is not an exception. We've arrived very tired after the 16 hour flight from Dubai, so what we wanted the most is to go to sleep as soon as possible. The host at the reception was very helpful and friendly. It took us... More

We stayed at the Andaz at the end of a month long RV tour of California before flying home to England. Upon arrival staff were welcoming and helpful. We were early so we left our bags and went to get some lunch and the staff called us once our room was ready. When we returned we were delighted to find... More

Arrived at the Andaz after a long drive and we were welcomed by Walther - "sit down have a drink..." we were checked in on the sofa via an iPad. Walther made every effort to find out what we wanted from our stay in Hollywood and gave us a full run down of the 'home from home' style of the... More

Stayed here last year with my partner and had the best holiday to date! Brilliant location, good atmosphere. A great experience staying in the hotel with excellent staff! Efficient check-in service and warm welcome, with a complimentary glass of wine! Big thanks to Walter who went above and beyond his call of duty to ensure our stay was a pleasant... More