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Extended Stay America - Sacramento - West Sacramento Reviews

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Extended Stay America - Sacramento - West Sacramento

2.0 of 5
795 Stillwater Road, West Sacramento, CA 95605
Hotel amenities
Extended Stay America - Sacramento - West Sacramento
10 traveller photos
Ranked #2 of 15 hotels in West Sacramento
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    11
    8
    2
    3
    2
Date Rating
Palm Springs, California
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“You don't always get what you paid for...”
5 of 5 stars Reviewed 1 May 2013

OK...the drapes are a bit wrinkled...but other than that everything from Amanda at the front desk to the room it self is top notch...I won't publish what I got this Hotel for on the internet...but it was so rock bottom, I was almost scared to see what this Hotel was like...What a pleasant surprise.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
7 May 2013

It is so rewarding to read that you had a pleasant stay with us. I'm so pleased to know that our staff was able to provide you with a great experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More

Beaverton, Oregon
1 review
“Very friendly staff!”
4 of 5 stars Reviewed 1 May 2013

The room and bathroom were clean, staff very friendly and accommodating. The sheets smelled of cigarettes, but I was too tired to address this with the staff. I would recommend it to anyone who is looking for a good value for good price, definitively not a 5 star hotel, but much better than Motel 6. Breakfast included some fruit and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
7 May 2013

Rubinka - I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our hotel and our friendly staff; however, we apologize that the bedding had a smoke odor. To uphold our company's high standards, we will be striving to improve by ensuring every room has a fresh smell as... More

1 review
“Friendly staffs.”
5 of 5 stars Reviewed 13 April 2013 via mobile

Amanda Johnson ( team leader ), she is the most friendly, knowledgeable, helpful and etc person that I ever meet in the check-in process. In my opinion she deserve to get promoted. Also Liz, she helped me to extended my reservation. She is friendly and knowledgeable as well. Armando is a guy that is friendly and knowledgeable too.

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Springfield, Missouri
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
“Just like the rest of the Extended Stay brand hotels”
4 of 5 stars Reviewed 22 March 2013

This hotel is exactly the same as other extended stays that I have visited, but this one is maybe a step up in terms of staff professionalism (they were all very kind and accommodating). This one also is very quiet. There aren't alot of people running up and down the halls or yelling at each other in their rooms. I'm... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
23 March 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us here in West Sacramento! I’m great to hear that the staff was so professional and the hotel quiet! Thank you again for your review. We look forward to seeing you again, should your travels bring... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
“Recommended place to stay”
5 of 5 stars Reviewed 8 February 2013

All staff members were professional, welcoming and very accommodating. Good location for needed necessaties, food, etc. The recently added breakfast bar was a great addition; it's nice to know that even the little things that make a big difference are being attended to by this organization.

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
11 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your our new “grab and go” breakfast bar! We also think it’s a great addition and are happy to hear that our guests agree. Thank you again for your review. We look forward to seeing you again, should your... More

Sacramento, California, United States
1 review
1 helpful vote 1 helpful vote
“Bus. Trip”
5 of 5 stars Reviewed 6 February 2013

Job well done. Rooms were clean. Very good customer service It was a quite neighborhood. alot of places to shop around. customer service was very nice not get to see this that often. Job well done. Rooms were clean. Very good customer service

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
11 February 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - West Sacramento. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

1 review
1 helpful vote 1 helpful vote
“Cool”
5 of 5 stars Reviewed 23 January 2013 via mobile

The workers were nice and friendly. The guy with the dreads checked me in quick. Only thing that it really needs is more channels. Other than that it was clean and convenient. I would definitely go there again for a weekend away from the kids.

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
25 January 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the hotel and staff for a weekend getaway from the kids. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

San Diego, California
1 review
1 helpful vote 1 helpful vote
“Great place to stay”
5 of 5 stars Reviewed 21 December 2012

When I came back from deployment I was ant extended stay for a week with my girlfriend. The staff was excellent especially Jamal. He went above and beyond to make sure we had everything we needed. I will stay there again anytime Thank you Manny Solorio

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
26 December 2012

Thank you for taking the time to write a review of your stay. I'm glad that the staff was able to take such good care of you when you got back from deployment. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Just ok”
2 of 5 stars Reviewed 20 August 2012

If you just need a place to shower and sleep for a decent price, then this place will suffice. Friendly desk person but yellowed towel, sheets, stains on mattress foundation, squeaking bed when I toss and turn (old furniture), didn't find an ice machine, difficult to find a parking with trailer especially if you check in late. They give you... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review
23 August 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. Please know, we take your review very... More

McDonough, Georgia, United States
1 review
1 helpful vote 1 helpful vote
“awesome!”
5 of 5 stars Reviewed 9 June 2012

Excellent rooms, very good location for food and shopping. The manager Liz is extremely friendly and very sweet. Shannon is at the front desk and always wearing a smile ready to help. This is a wonderful location!!

Was this review helpful? Yes 1
Management response:
16 July 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - West Sacramento. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

 
 
Extended Stay America - Sacramento - West Sacramento
Extended Stay America - Sacramento - West Sacramento
4.0 of 5 stars 26 reviews
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Additional Information about Extended Stay America - Sacramento - West Sacramento

Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay
Address: 795 Stillwater Road, West Sacramento, CA 95605
Region: United States > California > West Sacramento
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in West Sacramento
Price range (per night): S$87 - 97
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Sacramento - West Sacramento
795 Stillwater Road
West Sacramento, CA 95605
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