When we first checked in to the property we not pleased with our room it was dusty and had a unpleasant smell. I went down to the front desk where I was greeted by Valerie, who immediately took care of the situation. She put my family and I in another room with a beautiful view and assisted us throughout our... More

I know, sounds weird, right? But in conducting my examination of my rom at the Hyatt Westlake Plaza, I saw a layer of dust behind the headboards of the bed. That, plus the trash in the bathroom had not been emptied from the prior guest upon my arrival. With that said, though, the room itself was comfortable, reasonably clean, and... More

My fiance and I were getting married in the Thousand Oaks area, and I had stayed here once before with a positive experience. So, we decided to reserve a weekend room-block for attending family and friends, giving them a discounted rate and convenient stay repetitively close to the venue. In a nutshell, everything went very well. Danielle, a manager at... More

Most of the staff were friendly, the room was alright, the temp fluctuated a lot at night. But everything about that hotel was overpriced from the drink and the food, which was mediocre at best. And I forgot a small personal item in the room, an after spending three nights spending god knows how much money at their hotel, still... More

They were doing some renovations in the lobby area but they did a good job in keeping the nose down. Even though this hotel is right off the freeway, you can't really hear the noise coming from it. There are a lot of places to eat that are close by (within 3 blocks) which is also nice. The staff was... More

Very nice hotel but I felt that it wasn't living up to its potential. The room was comfortable however, for the price per night, I expected much more. The king bed room option came with a couch because it was very spacious. The bed was not as inviting as it should be. The sheets almost seemed to not fit the... More

Hi had stop alwasy here. Nice hotel, could be better. The breakfast is very good. The room are clean but not the best. I like because is very close also to everything. Consider everything is no bad. I like the hotel

After a long drive from San Diego it was time to stretch out and get comfy. Checking into the Hyatt Westlake Plaza was nice, easy, without a hitch. The property is located across from a great retail and restaurant area all in walking distance with picturesque mountain views. The inside of the property reminds me of a mission or hacienda... More

If you're fortunate enough to go here for a convention or event where you can get a good deal, then this place is worth it. I wouldn't normally pay their regular or even their discounted rates to stay there when other places are around that provide the free internet and free breakfasts. But I had a deal that included these... More