at reservation time, the availability of a rollaway was promised and then after repeatedly requesting one for the second night: we didn't get one. As a result the sleeping arrangements were very stressed. Plus the beds themselves were VERY uncomfortable. Memory mattresses need to be installed instead of the number sleep pumps that don't work properly. On the first night,...
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We are sorry that we did not meet your expectations on your recent visit with us at the Radisson Hotel Whittier. We will definitely follow up with our staff with your comments so we may better serve our guests. We hope that you will give us an opportunity to make it right during your next visit to the City of...
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We got to the hotel after a long drive from San francisco. We were given a key to a room on the 4th floor & the key didn't work, went back down to reception and it was rectified I wish we had not had bothered the room was grim!! We expected 4 stars based on Expedia ratings & we also...
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We are sorry to hear that you did not enjoy your stay with us as anticipated. We just finished renovating all of our public space and meeting rooms about 2 1/2 months ago. I will speak with Expedia to ensure they are giving their guests/customers the correct information. We did a soft renovation of our pool area and elevators last...
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The staff was super friendly. Loved the lobby and pool area. The rooms are in the process of being renovated. Was in a room with a sleep number mattress which was AWESOME!
Thank you for posting your stay with us. We look forward to serving you again on your future travels to the Radisson Hotel Whittier.
Regards,
Tiffany Young
Director of Sales & Marketing
Radisson Hotel Whittier
tiffany.young@radisson.com
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We stayed during our Disneyland vacation. The the remodel of the lobby is awesome. It's driving distance by the park but also close to downtown LA where we spent some time as well. The staff was very nice and accommodating. Despite the hotel going through remodeling the accommodations were decent. I can't wait to see when the remodel is done.
We are very excited to hear that you enjoyed our hotel! Thank you for your lovely compliments and for sharing your experience with other travelers. I am very pleased that you enjoyed your stay with us, the convenience of our location and our amenities. It sounds like you had an amazing and wonderful trip to Southern California and enjoyed all...
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Because I had prepaid on Priceline, was forced into one of their smoking floors - a filty room full of smoke and chemical fumes with a window you can't open. The manager said too bad, "read the fine print": you have no rights at the Radisson Whittier.
We are sorry that we did not meet your expectations on your recent visit with us at the Radisson Hotel Whittier. We will definitely follow up with our staff with your comments so we may better serve our guests; which is always our #1 goal. I hope we will have another opportunity to assist you in the near future once...
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This hotel was so disappointing. It is only a Radisson by name. The entire stay was horrible. From the moment the bellman left my luggage unattended in the lobby while I parked my car and had to eventually lug it to the room myself, baby in tow... To the loud music playing until 2am from the club six floors below....
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Thank you for posting your staff with us and we are sorry to hear that you did not enjoy your stay with us as anticipated. We are renovating the sleeping rooms this year. I will make sure to share to contact you for our future changes. Please contact me directly for any future stays at 562-945-8524 or tiffany.young@radisson.com.
We hope...
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Ended up staying here by accident. it was alright but the rooms are older, the exercise room is garbage and the Wifi was barely usable
Thank you for posting your stay with us and we are happy that overall you enjoyed your stay and our location. We hope to have the pleasure of serving you on your future travels to the East Los Angeles Area. Please note we are making every effort to exceed our guests' expecations and I will share this review with our...
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Very old and worn. Shower fixtures rusty and crusty. Very noisy out by the pool until well after midnight and the hotel didn't seem to notice or care. Very nice lobby but that's where the fun ends. The hotel is in the condition I would expect from a Motel 6 or similar.
We are sorry that we did not meet your expectations on your recent visit with us. We will definitely follow up with our staff with your comments so we may better serve our guests.
Regards,
Tiffany Young
Director of Sales & Marketing
Radisson Hotel Whittier
tiffany.young@radisson.com
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My husband and I spent 1 night here. There really aren't that many hotels to chose from in Whittier and I imagine this is the best choice. It was disappointing as they are remodeling. The dining room is basically in the lobby and there were no computers available "during remodeling" but I could "go to a cafe down the street"....
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We are sorry to hear that you did not enjoy your stay with us as anticipated. We were renovating all of our public space and meeting rooms during your visit. We hope to have the opportunity to serve you again now that it has been completed so we can exceed your expectations.
Regards,
Tiffany Young
Director of Sales & Marketing...
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The staff was friendly, the room was fine--nothing special, but clean and with the usual Radisson features incl. sleep number beds. The bar closed early and that was annoying, as the alternatives within walking distance were not suitable (i.e., really loud rock & roll clubs, or places where I wouldn't feel too welcome). A plus: Location is in an interesting...
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Thank you for posting your stay with us. Our staff will be very happy to hear their mention from you. We will also acknowledge their service to you among our staff. We look forward to serving you again on your travels to the Radisson Hotel Whittier. Please call or email me directly to advise if the clothes were mailed to...
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