We read online that even though this hotel wasn't the most modern it was still a decent hotel. WRONG! When we drove up ther was a woman with a black eye that looked like a prostitute sitting outside the hotel. The women at the front was nice but the front was terribly dirty. Then the bed sheets had stains and...
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Dear VSchremp,
Thank you for taking the time to comment about your stay. We are in the final stages of renovating our rooms and you were rented a smoking King Single that has not been renovated at the time of your stay. We are almost finished repainting and remodeling our rooms and bathrooms. By the end of May we will...
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Great customer service and prime location near the college for a low great price. The staff was extra friendly and always willing to help with any questions any visitor may have.
Dear Ryan S,
Thank you for your nice comments. We are so happy that you had a great stay with us. We look forward to serving you again. Safe travels in the future.
Sincerely
Kevin Ripley
General Manager
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Boulder is usually a place we pass through on our way north from Denver on the way to Estes Park and Rocky Mountain National Park. This time, we actually stayed a night in Boulder to hang out on Pearl Street and see a few of the sites we hadn’t visited before including Celestial Seasonings, Leanin’ Tree, and the National Atmospheric...
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Dear Dmarkwind,
I am glad you enjoyed your stay in Boulder. The Fourth of July is a fun time to be in the Boulder area.Your comment about the ice tray not freezing overnight is perplexing because we do not have have ice trays in the rooms. We have a ice machine in our lobby for your ice needs. We are...
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No amenities whatsoever-- forgot a toothbrush and asked if they had anything and they replied that they sometimes do.
Asked for a non-smoking room and came back to find it reeking from smoke. Exhausted I had to move all of my stuff late at night to a room that didn't stink.
I would never stay here again and I have...
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Dear Debra M,
I am sorry that your stay was not what you expected. Americas Best Value Inns brand is an economy chain. We offer limited services and amenities. We always have personal items available at a nominal fee at the front desk. Because we are an economy motel, we are able to offer much lower rates,when compared to other...
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I stayed here one night last July. They promise that there is free WiFi, but have to change room twice before I get at least signal. Staff was very helpful. Ended in to non-smoking room, but it smells like a smokers room?? :(
Dear Macharza,
Thank you for your comment. Since your stay, we have upgraded our WiFi system and added more access points. 95% of motel is non smoking, however we do have guests that rent non smoking rooms then step outside their rooms and smoke. Our property is an outside entrance motel and our air conditioners can possibly pull in smoke...
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Stayed at this motel for a one night on my way to Denver, its a typical motel nothing special about it, the room was large with a TV, it was clean with no funny smells. The bed was comfortable enough & the bathroom was also clean. There was some noise from the street which you can hear while in the...
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Dear Mobz11,
Thank you for staying with us. I am sorry you were not able to spend more time in Boulder. We have an exciting town with plenty of cool things to do while you are here at Americas Best Value Inns & Suites. Thank you for comments and we look forward to seeing you again when the sun is...
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First, the +s for both stays (different rooms)....great location (U of Colorado is a 5 minute walk), good parking, large room, bathtub/shower combo nice, shampoo supplied, good room lighting, clock radio/CD player, LOTS of TV stations, best Continental breakfast I've seen, good rate ($51 + tax). The main negative was the TV was only decent size. Lastly, the positive and...
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Dear TFBerry,
I am sorry the mattress was uncomfortable. We discovered our contractor missed room 225 when he was changing mattresses. This was corrected and a new mattress is now in place. Thank you for taking the time to comment about your stays with us in Boulder. We look forward to serving you again.
Sincerely,
Kevin Ripley
General Manager
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We had two rooms actually 130 and 131 and they were quit expensive for such a dumpy place. We had no choice as we came during the Boulder Boulder run and so I'm sure that's why they raised their prices to $120 per room!!! My husband and I walked into room 130 and we were just blown away by the...
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Dear Ambo1307
Thank you for your comments. On a side note I want to thank your Husband for his service to our country and the sacrifices you and you family have made for our freedom. I have shown your comments from your stay in May 2011 to my staff and we have instituted new procedures since your stay in regards...
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This was the only hotel we could get as Boulder was fully booked due to the end of term and parents settling in their kid at Uni. We were surprised, our room was OK, we had a disabled room so the bathroom was huge, the hotel supplied coffee maker and cofee.
The pool was a welcome relief, clean. The hotel...
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Thank you Ritadrago for honest review. You get it, we try hard to give our guests value for their money. We make visiting Boulder affordable for everyone. We are glad you had a great time here in Boulder and in our solar heated outdoor pool. Thanks for staying with us. Please come back.
Sincerely
Kevin Ripley
General Manager
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My daughter attends CU and was moving into her new apartment which is located very close to this hotel. I had read the reviews and knew I wasn't getting a 3 star hotel. When we arrived we were greeted by the front desk clerks. They checked to see if our room was ready and there was a problem with the...
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Dear Susipolaris
Thank you for your comments. I apologize about the smells you encountered at check in. The room we gave you was professionally shampooed the day before you checked in, when this was done unfortunately some odors were brought out of the carpet that should have been treated before we put the room in service. In the haste to...
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