Upon entering this hotel to checking out, top customer service was provided. Ben was an excellent resource for any questions I had, and there were plenty as this was my first time in Boulder. The room had a balcony right over the pool area with a wide view of the mountains - definitely request these rooms when you stay! The...
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Thank you very much for your generous review, and for noting the speed of the free internet access. The Boulder Inn’s primary clientele are visiting scientists from the University across the street and from the government labs that are under a mile away. These professional’s specialized work requires a very reliable high speed signal, and we are proud of what...
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The location and property are beautiful! But the staff is what made my stay amazing! Ben at the front desk was extremely nice, professional and knowledgable about Boulder. He provided a map of the area and pointed out local favorites for food and drinks. He was even nice enough to run a menu directly to our room. Every staff member...
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Nothing special, but no real complaints either. Bed was comfortable, and the location can't be beat if you're walking to CU. Only thing I recall is that the CF bulbs above the sink took a long time to warm up to the point that it was bright enough to use the mirror...
Thank you for your review. I’m glad that you found our hotel so convenient to your visit at the University of Colorado. There are 24 hotels in Boulder, CO, but only four of us are fortunate enough to be directly across the street from CU. Several of the Boulder Inn guests choose to walk across the street onto campus, while...
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I stayed here for 3 nights recently. They are now smoke-free which made a world of difference! Also, my room seemed to be renovated, and it was spotless. The maids are diligent and polite, and the young people at the front desk know what they are doing and know how to treat people well.
Thank you, Boulder Inn. I will...
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Thank you for your review, and for noticing that our hotel is 100% smoke free. Also, thanks for noting the friendly staff throughout the property. All of our employees are continuously reminded to treat the guests as though they were a guest in their own home. The end result is a culture of superior customer service, and tons of repeat...
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Best Western is a nice hotel . Hotel is clean and service is great. Rate is very affordable and bed was comfortable.
Thank you for taking the time to review the hotel. We are very appreciative.
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This was my first visit to Boulder and This hotel left much to be desired. Small rooms, smelly hallways, no electricity one night, poor bike rentals (bikes were rusted, would not shift, brakes were spotty), outdated rooms. I have no idea why they call it a Best Western Plus. There was also no workout area on site and when we...
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Thank you for your review. During your multi-night stay, Excel Energy experienced a transmission switch failure, leading to a city-wide electrical blackout. Residential homes, local businesses, and the University of Colorado campus across the street were affected. A total of 30,000 people were without power for a little under two hours. I’m sorry to hear of the hardship this caused...
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From the moment I checked in to the moment I checked out, this hotel was nothing but fantastic. It started with check in, My stars must have been aligned that day: a smiling face, early check-in, and a complimentary upgrade. My bedroom was much bigger than my apartment, and the television was easily 40+, with the clearest picture. Breakfast was...
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We appreciate that you took the time to write a review of our property. Of the 24 hotels in Boulder, Colorado, we are the only one to offer 40 inch flat screen TVs in every room. Sixty channels of HD are offered. Thank you for recognizing the size of the room as well as the television set. If you return...
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This property was clean with nice size rooms. The staff was friendly and event though I arrived very early, I was able to check into my room. I got a great last minute internet rate on the Best Western web site. The property exceeded my expectations and was a very good value at this price.
Thank you for the review. I ‘m happy you took advantage of the low rate guarantee through BestWestern.com. We appreciate your positive comments on the cleanliness of the hotel and room size. If you return to Boulder, please feel free to contact me directly in order to facilitate your reservation.
Ari
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Friendly, courteous staff. Relaxing, welcoming environment. We stayed for 8 days and the included breakfast buffet saved me hundreds of dollars. Clean rooms and building. Parking was plentiful but not fun to walk through in the snow. We had a wide range of weather, from hot 80's to 30's with falling snow. Walls and ceilings pretty thin, we could hear...
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I used to live in Boulder, so, as life often goes, residents only see the exteriors of hotels. But, on a trip back to Boulder, my girlfriend and I selected the Boulder Inn since she had to bring her dog, and the inn allows pets - one of the few Boulder hotels that does, according to my pre-trip search.
At...
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