While we’re glad you enjoyed your dining experience at our restaurant, we are truly disappointed to learn that your recent stay missed the mark in a number of ways. Please accept our apologies for the inconveniences you may have experienced, we appreciate that you took the time to provide your impressions of our resort. We will share your comments with... More

We are so glad our guest accommodations, on-site dining and numerous amenities made your surprise trip a great one. We hope your brother had a great 50th birthday and are honored we could be a part of it. Please accept our apologies for any confusion regarding the renovations we are working to complete on our Pete Dye championship golf course.... More

While it is wonderful that you enjoyed the beautiful views of the Front Range and Cheyenne Mountain as well as comfortable guest accommodations, we couldn’t be more disappointed that your stay was not perfect in every way. Your comments will be shared with our housekeeping team to ensure areas throughout our resort are at their best. We regret any confusion... More

We are delighted that your recent business stay at the Cheyenne Mountain Resort has you considering a leisure visit with us! Your helpful feedback regarding your experience as well as your recommendation mean a great deal, we look forward to welcoming you again should your travels bring you back to beautiful Colorado Springs! More

How fantastic to read that it was members of our dedicated staff that made your recent visit to Cheyenne Mountain Resort a truly memorable stay. We greatly appreciate your kind mention of those associates that assisted you and will pass your compliments along. Thank you for your feedback, our maintenance team will further investigate your comments to ensure our rooms... More

How wonderful that you experienced a week of productive meetings at Cheyenne Mountain Resort. It is great to read that in addition to our well-equipped event spaces, you enjoyed exemplary service and delicious food during breaks and meals at our buffet at Mountain View Restaurant. We certainly hope to welcome you for an overnight visit or staycation very soon! Thank... More

What a beautiful review! Thank you for your glowing comments detailing your recent stay at Cheyenne Mountain Resort. We are touched by your description of our setting and resort grounds and love reading that about your getaway. Your kind acknowledgements of our guest accommodations, resort amenities, nearby activities and more made us smile. We cannot wait to have the opportunity... More

Thank you for sharing about your recent stay. While we’re glad you enjoyed your guest accommodations as well as our dining options, we deeply regret if your check-in experience missed the mark. We will share your comments with our management team and swiftly address any concerns to ensure enjoyable stays for our future guests. It is our hope to have... More

We deeply regret your recent experience as it was not reflective of the friendly, attentive interaction you’ve encountered during your years as a valued customer. While we most certainly apologize for any inconvenience you experienced while discussing the confusion, we are truly glad it was ultimately resolved. Please be assured that your review will be shared with our management team... More