Sonesta ES Suites Colorado Springs
3880 Academy Blvd N, Colorado Springs, CO 80917
Full view
View all photos(66)66
Room & Suite (39)
Videos (2)
View prices for your travel dates
Fully refundable before Sun, 31 Mar
Breakfast included
No prepayment needed
S$145
Book directly with the hotel
About
4.0
#24 of 114 hotels in Colorado SpringsLocation
Cleanliness
Service
Value
Come stay and enjoy something surprisingly different at the Sonesta ES Suites Colorado Springs hotel. Located near the majestic splendor of the Rocky Mountains, and Garden of the Gods Park, our hotel is perfect for outdoor enthusiasts. With Fort Carson Army Base, Peterson AirForce Base, and the Colorado Springs Airport, our hotel is perfectly situated whether you are here for business or pleasure. Our all-suite hotel has spacious suites that offer multiple bedrooms, and fully equipped kitchens. Stay connected and productive with free Wi-Fi. Feel more at home at ES Suites with free breakfast including fresh coffee and a variety of breakfast offerings. At Sonesta ES Suites, we'll go out of our way to ensure your comfort and relaxation.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Picnic area
24-hour front desk
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Location
3880 Academy Blvd N, Colorado Springs, CO 80917
Getting there
Somewhat walkable
Grade: 57 out of 100
57
Colorado Springs Municipal
10.3 km•
See all flights
Pueblo Memorial Airport
70 km•
See all flights
67 Restaurants
within 1 kilometer
373Reviews11Q+A66Room tips
Reviews
Traveller rating
- 197
- 101
- 31
- 21
- 23
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
I see some of the people have written negative reviews on this place and I kind of get it but think there is more to the story. The hotel might not be perfect if you like spotless grounds and prefer a first-class location. It's a little rough here with a few homeless and aimless wanderers but NOT dangerous.
I was a little confused when I drove up as it looks like an apartment/condo complex. Thats what it is. My room is huge, and I could totally live in here. There is a small kitchen with full sized kitchen, stove, microwave, dishes etc. There is a nice living room area and spacious bathroom. It's the best room I have had in quite some time.
There are restaurants in close walking distance and parking is great.
When I checked in the staff was charming and I felt good about being here.
I've got another day here and think I am going to leave with good memories.
I was a little confused when I drove up as it looks like an apartment/condo complex. Thats what it is. My room is huge, and I could totally live in here. There is a small kitchen with full sized kitchen, stove, microwave, dishes etc. There is a nice living room area and spacious bathroom. It's the best room I have had in quite some time.
There are restaurants in close walking distance and parking is great.
When I checked in the staff was charming and I felt good about being here.
I've got another day here and think I am going to leave with good memories.
Read more
Date of stay: February 2023Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The price is good, and the central location is good. But this place is definitely average. The room itself is nice and roomy, but don't plan on doing any actual cooking. The kitchen is minimally stocked. There were 2 people in our room; we had 2 plates, 2 mugs, 2 forks, etc. We had to wash our dishes after each and every use. We did have a full-size frig, so we were able to store our leftovers from the local restaurants, and we were able to make coffee. Be sure and bring your own cleaners and disinfectants. The place felt dirty, and we did find a live roach. Gross. Also, don't be fooled by their advertisement of a "breakfast." It was a joke. We got a few items in a little brown bag every morning that was identical for 7 days. Identical and boring. But with all of that said, overall our stay was fine ... and average.
Read more
Date of stay: June 2021
Value
Rooms
Service
Room Tip:Â Ask for a room away from N Academy Drive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 10 Jun 2021
Dear Patty H, We appreciate you taking the time to write a review of Sonesta ES Suites Colorado Springs. We hope to see you again in the future! Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort was great for the price we paid. Had a wonderful room that was very clean, staff very helpful and friendly. Great breakfast for COVID. Most places were giving a bag with one or two things in it and the Sonesta bags had juice and a breakfast sandwich you could take to your room and heat along, along with a few other things. You can see Pikes Peak from the pool! Resort grounds could use a little updating, but overall the staff is great, the breakfast was great and our room was great! Stayed three nights and it had plenty of space to spread out and relax a little!
Read more
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 10 Sept 2020
Dear JohannaM223, Thank you for sharing your experience at Sonesta ES Suites Colorado Springs. We are glad that our hotel was able to exceed your expectations. We hope to see you again one day! Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well it is a clean and roomy place with a kitchen. It was a terrible location if your here for hiking because the hikes are about 30 min up the road past manitou. The traffic is horrible here!! Its actually so bad you dont want to drive to eat in the evenings. The room, when we walked up had glass from a broken wine glass in the front yard. The bed didn't have a a fitted sheet, just 2 flat sheets, with a terrible mattress cover with many holes. The air conditioner wouldn't cool past a certain temp...I was sweating every night. The laundry only had one dryer working for the whole facility on a Sunday. They only cleaned the room once during the week. When I called the front desk about the bed, a guy showed up with wrong size sheets that I put on myself and had to go back to the front to ask for a blanket since he took it. Unacceptable. Lets just say we wont be back.
Read more
Date of stay: May 2021Trip type: Travelled as a couple
Room Tip:Â Thigs to avoid would be, dont stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 24 May 2021
We are sorry to hear that you had less than a perfect stay at Sonesta ES Suites Colorado Springs. We hope that guests can see our hotel as a safe haven in a convenient location. Please note that your complications are unacceptable at Sonesta and that action will be taken to correct these things. I urge to contact me so that we may resolve this issue further. Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in a car accident while passing through Colorado Springs and ended up staying at the Sonesta for a week while my car was repaired. The accommodations were comfortable and clean, and did feel like we had our own apartment (as opposed to living in a hotel room).
Most importantly, the customer service was outstanding! Duane at the front desk is a saint and/or superhero. He helped us get set up with an early check in minutes after our car was towed and checked in to offer assistance throughout our stay. They were also very accommodating in keeping our reservation flexible, as the repair process didn't exactly go smoothly so we weren't sure if we'd be there for days or weeks.
Most importantly, the customer service was outstanding! Duane at the front desk is a saint and/or superhero. He helped us get set up with an early check in minutes after our car was towed and checked in to offer assistance throughout our stay. They were also very accommodating in keeping our reservation flexible, as the repair process didn't exactly go smoothly so we weren't sure if we'd be there for days or weeks.
Read more
Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 1 Aug 2020
Dear billgK6274PE, Thank you for sharing your experience at Sonesta ES Suites Colorado Springs. We are glad that our hotel was able to exceed your expectations. We hope to see you again one day! Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pictures online must be from 20 years ago. Yes similar but this place is in need of a desperate renovation. The day I checked in is the day I checked out. I wish I would’ve taken some pictures but we were in a hurry to get out of there. It was dark and the area a little sketchy. They are outside rooms with direct outside access and the lobby is in its own building. Checked the sheets they were dirty and stained. Carpet stained. Bathroom eh. The gal working said 3 other people did the same thing that day. We were number 4. They would not refund my stay. The gal working did, but next day I was contacted and they refused it.
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â DO NOT STAY HERE.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a family group of 11 who booked 4 rooms/suites. The rooms were nice, convenient and clean. The staff was pleasant an helpful. Due to the Covid pandemic, there was no hot breakfast, however they did provide a gab and go breakfast. There was no housekeeping again, due to the pandemic, however, they were very happy to allow us to change out towels and get supplies as needed. The pool was not open when we arrived, but was up and going in a couple of days. They did have amenities that were very accommodating to our family. A basketball court and playground made for a great end of the day family area for us. All things considered, we were very pleased with our stay. There are long term tenants at this property, but that did not cause us any concerns or issues.
Read more
Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 22 Jul 2020
Dear C1522MHwandah, Thank you for taking the time to write a review of Sonesta ES Suites Colorado Springs. We are glad that our suites were accommodating for your family and you enjoyed your stay. We look forward to having you back! Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was nice, but the lack of a maintenance program is catching up to the place. We reported no air conditioning the first day we got there and they never did fix it. I pulled off the filter over the AC unit inside because the build up was so bad, the fan could hardly blow any air. Likely had not been changed in years. A leaking sink in the upstairs filled the cabinet with water and soaked the floor. The leak was on the wrong side of the shut off valve so there was nothing I could do but report it. The grounds are not regularly cleaned, nor is the pool maintained. If all you need is a place with one bathroom (we needed two), I suggest looking elsewhere. As an FYI, we had to book this place last second because the house we had rented was sold and the old owners failed to mention that until the day before our arrival.
Read more
Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms had enough space for our family to sleep comfortably and the kitchen area was well stocked. The staff was friendly. We came in April so the pool was not ready yet. The bathtubs backed up with water and housekeeping never came to empty the trash in the two days we were there. Also, The temperature gauge was not working and when I asked for help, the person at the desk was unsure how to help. A very basic place to stay. Beautiful view of Pikes Peak.
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 20 Apr 2022
Dear andm2017 Thank you for taking the time to write this review. We value feedback from our recent guests and greatly appreciate your comments. We strive hard to be the friendliest hotel in Colorado Springs and from your kind words it looks like we are doing just that! I will be sure to share your great comments with the staff. I'm sure they will appreciate them as much as I do. Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was the dirtiest place i have ever stayed inside and out. The grounds had trash cans overflowing and garbage laying everywhere. The dog crap filled the grounds and you could smell it if you had a window open. The pool was dirty. The floors on the inside of room were disgusting. I don't think the windows have ever even cleaned since it was built. The bathroom was leaking behind shower wall. The shower curtain was molded. The furniture was like bricks and couldn't even sit on it. The wifi was worthless as it went off every few minutes. Not a good place at all.
Read more
Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taves Maciel, General Manager at Sonesta ES Suites Colorado Springs
Responded 4 Oct 2020
Dear jennifer2891, We are sorry to hear that you had less than a perfect stay at Sonesta ES Suites Colorado Springs. We hope that guests can see our hotel as a safe haven in a convenient location. Please note that your complications are unacceptable at Sonesta and that action will be taken to correct these things. Sincerely, Taves Maciel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They are connected to the main building/lobby. There is an outside entry to them.
you can not smoke MJ in common areas, we have families with children who do not want to be exposed to it.
You can not smoke in the rooms either.
24KtNanna asked a question Mar 2019
Fredericktown, Missouri, United States43 contributions32 helpful votesYou may smoke outside, it must be away from all of the room entrances so the smoke does not go into any nearby rooms and bother our non-smoking guests.
No hot tub
Yes it is. I've lived here for quite a few months and out side of that one incident about a month ago between two cars chasing each other shooting, nothing else crime wise happens.
"Avoid this property unless every hotel in Colorado Springs is booked, then consider camping or sleeping in your car."Read full review
…
PRICE RANGE
S$143 - S$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn colorado springs central hotel colorado springs, colorado springs residence inn
LOCATION
United StatesColoradoEl Paso CountyColorado Springs
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSONESTA ES SUITES COLORADO SPRINGS: UPDATED 2023 Hotel Reviews, Price Comparison and 66 Photos - Tripadvisor
Frequently Asked Questions about Sonesta ES Suites Colorado Springs
Which popular attractions are close to Sonesta ES Suites Colorado Springs?
Nearby attractions include Bad Axe Throwing Colorado Springs (0.5 km), Gold Mine Mini Golf (0.8 km), and DroneSpace (1.1 km).
What are some of the property amenities at Sonesta ES Suites Colorado Springs?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sonesta ES Suites Colorado Springs?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta ES Suites Colorado Springs?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Sonesta ES Suites Colorado Springs?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta ES Suites Colorado Springs?
Conveniently located restaurants include Wade's Cafe, Doug's Breakfast Lunch, and Jade Dragon Chinese Restaurant..
Are there opportunities to exercise at Sonesta ES Suites Colorado Springs?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sonesta ES Suites Colorado Springs?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Sonesta ES Suites Colorado Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sonesta ES Suites Colorado Springs offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Sonesta ES Suites Colorado Springs?
Many travellers enjoy visiting McAllister House (7.8 km).