I have stayed here a few times, and can't wait when my business returns me to Denver so I can stay here again. This hotel is always very clean, the staff is quite possibly the friendliest I've ever encountered and the location is great. I've stayed in some of Marriott's Cat 7 hotels (London, Marquis Times Square, etc) and found...
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Dear Chris,
Thank you so much for posting a review. It is a great compliment to be mentioned on the same level as some of the best hotels in the world. Also, thanks for recognizing the staff's efforts. We pride ourselves on deliverying great service to ALL of our guests. Have a wonderful day!
Sincerely,
Nick Welker
Director of Operations
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We stayed at the JW Marriott in Cherry Creek this weekend, as they were one of the official hotels for the Colfax Marathon. This hotel was the priciest out of the three for the marathon, but we were impressed by the level of luxury and the services they offered for marathon participants.
Check in was a breeze - regular check-in...
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Dear Erinpc,
Thank you for posting a review about your recent stay. I am happy to hear you enjoyed your stay with us while you prepared for the marathon. The location is so great for shopping and dining with many options in the area for both. Hopefully we will see you again in the very near future. Have a great...
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This Marriott nestled in the Cherry Creek shopping area is a perfect place to stay for business in the area. It is a well appointed Marriott that feels personal and offers spacious rooms. It is convenient for local shopping and dining and only a 10 minute cab ride to downtown. There is a restaurant in the hotel that offers homestyle...
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Dear Gophillies20,
Thank you for your kind review. It is very much appreciated. I agree that the location is amazing. I do not believe there is a better place to stay in all of Denver. I am happy to hear you were able to enjoy the restaurant as well. Thank you for your business and please come see us again....
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Stayed here for 4nights while on business in Denver. Clean hotel, excellent service, very smart hotel bar, cool part of town (great shopping at the Cherry Creek mall close by). Extremely well appointed rooms (though my view wasn't great this didn't detract from the experience). Probably the only criticism were odd pillows on the bed. Certainly will choose to stay...
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Dear Craig_Marie,
Thanks for your review. I am glad to hear you enjoyed Cherry Creek area. I would love to know specifically what your issue with the pillows were if you so choose. Please feel free to contact me at the hotel. Hope to see you again very soon. Have an awesome day!
Warm Regards,
Nick Welker
Director of Operations
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stayed four nights - friendly staff - clean room - big bath - nice view if you are high up and facing the rockies
Dear VegasBalance,
Thank you for taking the time to fill out a Trip Advisor survey. Your feedback is very much appreciated. I am glad the staff and room lived up to your expectations. We appreciate your business and value you as a customer. Hope to see you again very soon.
Sincerely,
Nick Welker
Director of Operations
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I stayed there with my family for two days. The hotel is very good. It is my first choice when I go to Denver.
Dear Carlos,
Thank you so much for your kind review. It is very much appreciated. I am happy to hear we are your first choice when you visit Denver. Hope to see you again soon.
Have a great day!
Nick Welker
Director of Operations
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My family and I stayed here recently based on a local's advice. Best advice in a long time. The hotel is real nice and very comfortable. What really stood out was how friendly and acccomodating ALL the staff was. From the parking valet to the front desk to room service. Day in and day out. You rarely find this. In...
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Dear Ddavis,
Thank you for your kind review. It is very much appreciated. Thank you for recognizing the staff's efforts as well. I am happy to hear the location and hotel lived up to your expectations and you felt you made the right choice. Hopefully you can come see us again very soon. Have a wonderful day!
Sincerely,
Nick Welker...
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This hotel truly meets the high quality standards of a JW Marriott. As a platinum Marriott Rewards member, I visit numerous Marriotts and this one ranks in my top 5 all time. The staff was extremely helpful, the room was comfortable and well stocked with amenities, and the Concierge Lounge is run by a FANTASTIC team.
The night before my...
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Dear Dczerkle,
Thank you for your review. To be recognized as one of the top Marriott Hotel's you have visited is an honor. I am so happy yo hear you were able to plan accordingly around the President's visit. We tried our best to proactively inform our guests. We look forward to your return visit in the future. Have a...
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My wife and I have stayed at many JW Marriott hotels in varied destinations. We've stayed at the Cherry Creek (Denver) location three times and have been consistently disappointed in that particular JW. For instance, during this last four night visit, an unidentified VIP was arriving and the hotel staff locked out the elevators of floors 8-12. We were on...
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Thank you so much for taking time to share your experience at the JW Marriott Denver. First of all, I am truly sorry for all the incidents that occured during your stay. This is not the level of service I expect to deliver and this is not the level of service you should except. Our team takes your comments very...
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We stayed two nights recently and had a great time in the bar, club lounge, nearby restaurants and mall.
Of all the Marriott, Marriott Resorts and JW's (and other Marriott brands), we have stayed at, we could not think of any of these hotels that had a 7 day a week open club lounge. Not only that, but the food...
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Dear MelandRichRen,
Thank you for your kind response. I am happy to hear that you enjoyed your recent stay with us for the most part, but I do apologize for the issues with the spa & checkout process. Thank you for bringing them to my attention so I may look into them further. Please contact me personally in the future...
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191 Reviews
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