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The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5
321 17th St., Denver, CO 80202 (Central Business District)
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The Brown Palace Hotel and Spa, Autograph Collection
Ranked #10 of 146 hotels in Denver
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770 reviews from our community

Traveller rating
    520
    124
    52
    43
    31
See reviews for
Families
104
 
Couples
291
 
Solo
91
 
Business
189
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
South Burlington, Vermont, United States
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I Loved everything about my stay at the BPH. From the helpful clerk and bellhop at checkin, to all other personal, it was a most pleasurable experience. Cornor room 523 was an unexpected bonus. Living room was nicely appointed as well as bedroom. Exceptional shower. The charm of the Hotel, it's history, excellent restaurants, to teal in lobby with Harpist,... More

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Evergreen, Colorado
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I live in Colorado and last week was showing a friend of mine from Georgia the sites. We went to downtown Denver and started at the top of the 16th street mall. Decided to go into the Brown Palace, it's a historical place in Denver, unique, and amazing to see. We entered not realizing it was time for tea in... More

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Birmingham
1 review
5 of 5 stars Reviewed 9 May 2013

We were recently in Denver during one of the freak snow storms recently. The Brown Palace was an amazing place to get away. From the nicely appointed rooms to the high tea. My wife an I enjoyed the service and atmosphere.

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
17 May 2013

We are very happy we were able to provide you and your wife with a warm and friendly retreat from the inclement weather! More

Freeport, Maine
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 28 cities Reviews in 28 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 9 May 2013

Stayed in room 705 for two nights. King bed. No view, but good natural light. Check in was easy. Room was ready before 3p which was nice as I’d travelled from east coast. Bellman was very helpful and helped me get a new room (I don’t like adjoining rooms). Ate at Ship’s Tavern – just so-so. Went to cigar bar... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
16 May 2013

It was a pleasure to have you here as our guest at The Brown Palace Hotel and we appreciate your detailed review. We are pleased to read that your overall visit with us was enjoyable and that you particularly appreciated Churchill Bar, your room accommodation and amenities and your experience in the Spa with David. He was happy to receive... More

Denver, CO
Senior Contributor
38 reviews 38 reviews
Reviews in 15 cities Reviews in 15 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 8 May 2013

Had the opportunity to stay a night at The Brown Palace in March. Stay from start to finish was excellent. We took the tour run daily... free for hotel guests or $10 for non guests. Tour guide was a historian and professor from Metro State University. She had a wealth of knowledge on the hotel, its history, interesting facts and... More

Was this review helpful? Yes 1
See 7 more reviews by talary for Denver
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
15 May 2013

We are so pleased to read that your recent stay with us was exceptional from arrival to departure. We're also happy to know that you had an opportunity to participate in our guided historical tour, which is an informative and fun way to learn about the events and people that have helped shape the Brown Palace over the years. We're... More

Greenwich, Connecticut
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

A lovely Grande Dame. We enjoyed our stay and I adored the Palace Collins and hot almonds in the atrium lobby at cocktail time. We reserved a corner king and we were upgraded. However, the staff did not accommodate us well when we asked to get into our room earlier than exactly 3:00 PM, which Marriott sometimes does for gold... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
14 May 2013

We are most grateful for your time in sharing a review pertaining to your recent expericence at The Brown Palace Hotel and Spa. Your generous remarks regarding the interior architecture, signature Atrium Lobby cocktail items and your upgraded room accommodation are very much appreciated. We do regret, however, that we were unable to accommodate you with an early check-in. We... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

The Churchill Room is a great bar to stop by for a late night drink and a cigar. Ship Tavern was terrific another night for dinner. Both solid and enduring. The front desk was also attentive to every question.

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
13 May 2013

Thank you for your recent patronage - we're very pleased to read that you enjoyed your experiences at some of our several dining venues recently. It was also nice to receive your remarks pertaining to the friendly and helpful service you received from our Front Desk team. We do hope you will not wait too long before visiting us again! More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

As an international attorney who is always 'on the go', I can not say enough wonderful things about Denver's Brown Palace. The staff is terrific, warm and accommodating. Taylor at the Front Desk is really helpful. Hotel pianist John (for more than 20 years!) is better than most found on Broadway. If you would like to feel at home in... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
10 May 2013

We truly enjoyed receiving your gracious account of your recent stay with us. We are delighted to read that your stay was five-star in every way and that our staff provided you with friendly and accommodating service. It gave me great pleasure to share your kind remarks with both Taylor and John personally. We are truly fortunate to have such... More

Seattle, Washington
Top Contributor
95 reviews 95 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

Stayed here 1 nite (May1). I have stayed in many Denver hotels as i come here on business frequently - usually Marriott or Starwood properties. Room 702 a queen bed which was very firm. I expected the hotel to be noisy with the 8 floor atrium and antique doors, but it was surprisingly quiet. Room was small but functional tho... More

Was this review helpful? Yes 1
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
9 May 2013

We are very pleased to read that you had an enjoyable stay with us and are grateful for your feedback. We are happy to know you enjoyed your room accommodation overall, and would be pleased to provide you with different layout options upon your return if you are seeking a room with a bath or additional electrical outlets. I would... More

denver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 May 2013

I have been to the Brown Palace spa multiple times over the last 5+ years and consistently have a great experience. Its starts and ends with the greeting at the front desk but all throughout my experiences (mostly facials), the staff is professional, courteous, and goes above and beyond to make my spa day most enjoyable. I highly recommend Shai... More

Was this review helpful? Yes
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review
8 May 2013

Thank you for choosing The Brown Palace Hotel and Spa for all of your Spa needs! We truly value your business and are delighted to know our staff has consistently provided you with an exceptional experience from start to finish. We also want to thank you for recognizing Shai's outstanding service and I will be sure to share your kind... More

 
 
 
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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Also Known As:
Brown Palace Denver
Hotel Brown Palace
Address: 321 17th St., Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in Denver
#5 Luxury Hotels in Denver
#6 Family Hotels in Denver
#12 Business Hotels in Denver
Price range (per night): S$337 - 600
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
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The Brown Palace Hotel and Spa, Autograph Collection
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