The clerk was very friendly at check in. The room was very clean. I couldn't find a problem with it. Did have a strong odor of freshner spray. Was to tired to see if there was a stink machine in the room. Biggest problem was the internet SUCKED! If I could connect at all it was piggy back off the...
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Reception was friendly, rooms are dated but maintained in a good shape and clean. Breakfast buffet is pretty good and area has sufficient seating. Overall good value for money using coupon rates. Acceptable for a night's stay.
Thank you providing us with feedback on your recent stay. We are constantly trying to improve our guests' stay and updating rooms is part of the improvements on our list. We have updated our bathrooms with granite countertops, have 32" flat screen TV's in every room, and the furniture is due to be replaced within the year. We will have...
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First we have 3 holds placed on our cards as we asked to split the cost between two people. That sucked as we used debit cards. (dumb us). Then we get to the room. Ok not dreadful and do-able. Decent sleep only to wake up to get ready to leave and there is no hot wTer and the handle fell...
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We are sorry to hear about your recent stay with us at the Quality Inn. Thank you for your feedback so that we may improve as many areas as possible for our guests. Your feedback has been given to our front desk staff and the maintenance staff. There is a room inspector that goes in and checks every room to...
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The Quality Inn in Durango was a good choice for us. It was clean, quiet, good beds and a friendly helpful staff. It had the added attraction of being close to a friend's house.
The outside of this facility is dirty, and the area is noisy. This is my first time in Durango in 23 years. The front office receptionist is rude and is not very helpful, I say this from much experience in traveling, as I have been in many destinations with my Federal career. The coffee is good, the young man staffing...
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We are sorry to hear that your stay was not as pleasant as we had hoped. The front office staff have all been given your feedback. If there is anything specific that you found the front office staff was not helpful with feel free to contact us directly and we can make necessary procedural changes to assure that every staff...
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Had a good one night stay while on a bike ride through Colorado. Our TV did not work in our room and the manager on duty went out of his way to deliver a new one in working order to our room. There is a full blown laundrymat within walking distance and directly across from that a great little brew...
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Thank you so much for your feedback. We are glad to hear your needs were taken care of and you were able to enjoy some of the amenities near our hotel! We are working to keep our building maintained. Next time you come through the Durango area please check us out again. (P.S. Sorry to hear about the bike shop!)
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We rolled the dice on tr@v&locity and got the Quality Inn.
The front desk staff was excellent, and took time to help me plan out my micro brewery bar tour and hikes in the area. The free breakfast was nicer than I expected. It was staffed and had some hot choices. The king room had a comfortable bed and decent...
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Thank you so much for your feedback. The front desk is very knowledgeable about many of the "things to do" here in Durango. For such a small community Durango has 4 microbreweries. Sorry to hear they don't stay open past 8:30PM. We have also upgraded our breakfast and make our own sausage gravy!
We will take your feedback seriously and...
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..as previously mentioned, I stay in Durango a lot, and stay here a lot. "If it's not broken, don't fix it". I always have a good experience here at the Quality Inn. The breakfast is great - lots to choose from. The beds are exceptionally comfortable.
I was upgraded from a Queen single to a double-queen last time. The room...
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Reviewed 28 November 2011
Reviewed 1 November 2010
Reviewed 9 November 2009
Thank you so much for your kind words, they are greatly appreciated. Your comments are always used constructively and thank you for pointing out specific things we do here at the Quality Inn. We look forward to having you stay with us again.
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The room was everything I wanted. Extremely clean,(chemicals a bit strong),very nice flat screen TV,(even a remote with large numbers) microwave, refrigerator, very functional shower, king bed that was very comfortable, along with several small pillows, which I happen to prefer. There was a lot of space for luggage and for hanging clothes. The room could be made very dark,...
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Thank you for taking the time to write a review about our motel. We are constantly trying to keep everything up to date here at the Quality Inn. It is such an encouragement to our staff when they hear how a guest’s time with us was made more enjoyable. Glad to hear that we will be seeing you in the...
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Stayed here in Nov 2011 after long drive from Santa Fe via Chaco canyone. Booked at the last minute half an hour out of Durango. Staff great, room clean and comfortable. Used the spa - had to open outside door as chemicals a bit strong. Friend traveling with used the pass to the gym around the corner which was handy....
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Good to hear that you had a safe trip into Durango and that your stay was pleasant. We are glad to hear that the Rec Center passes came in handy for you and your friend. There are many things in the Durango area that you can enjoy and we hope to have you stay with us again.
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