I've been hosted in the HGI for two weeks during my business trip to Fort Collins. HGI is everything you need: wide & comfortable rooms, clean, great services and professionally maintained. Breakfasts were good & tasty. Wi-Fi connection was stable and fast enough. I have wondered a bit about shower design, seems a bit weird but ok.
Never used the...
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Thank you for taking the time to post on Trip Advisor. I'm so glad you stay with us was good. I realize being away from home for so long can be hard and I"m so glad that we were able to make it a pleasant experience for you. We do hope to see you again in the future.
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My reservation made 3 months prior and reconfirmed 2 weeks prior was manually downgraded by the GM. Ry reservation was for 2 rooms , one with a king and the other with a king and a sleeper sofa. After I was given the keys to the rooms I noticed that one of the rooms was not correct, there was no...
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Again, I'm sorry that your experience with us was not a good one. Believe me, I do realize that being busy is a blessing. As you can see from our other Trip Advisor posts, the HGI is a great place to stay and I am sorry that your stay was not great. I refunded your money and apologized and I'm...
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Couldn't get the bathtub stopper to work so I asked for help from a housekeeping lady. She couldn't make it work either and after she left, she must have called the front desk. I immediately got a call from the front desk clerk asking if he could help but in the meantime, I was able to fix it. I was...
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I'm so glad that your recent stay with us was good. Our beds are amazing and I'm so glad you liked it. Being able to "choose your snooze" is a great feature. We look forward to seeing you again soon!
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Great place to stay, very nice and comfortable, close to the highway and near the routes to the mountains, dowtown or breweries. We came for the marathon and it was easy to play tourist
I'm so glad that your recent stay with us was good. We really appreciate you taking the time to post on Trip Advisor and hope to see you again soon!
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We stayed here for two nights, and enjoyed it very much. Outdoor patio with gas fire pit, nice breakfast facilities (chef to prepare hot foods), nice lobby. Rooms are nice, both feather and fibre pillows provided.
Thank you for taking the time to write your comments on Trip Advisor. We are so pleased that your enjoyed your stay with us and hope to see you again soon! The fire pit is a great place to unwind with your favorite beverage in the evening and we are thrilled that you enjoyed that.
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I was pleasantly surprised with this hotel. Excellent hotel and great location. Breakfast service was a step above other locations I've been to (and I stay at a lot of Hilton Garden Inns). Will definitely stay here again in the future. I was truly impressed with this hotel. Keep up the good work.
I'm so glad that you enjoyed your stay with us! I will also pass on the nice comments to our Food and Beverage department. We look forward to having you stay with again soon.
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We arrived, road weary, to a sign at check-in that the spa was not working. Had been talking about the spa all afternoon. They called down to sister hotel, Hampton Inn and was told they could accommodate us, they had a spa. After cancelling at Garden Inn we arrived at Hampton to be told " yes, they have a spa...
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Thank you for your comments. I'm sorry that your stay started so rough. The hot tub motor decided to go out and I'm so sorry it happened when you arrived. Luckily, we were able to get it resolved within 24 hours. We look forward to seeing you again on your next trip to Ft Collins.
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We are in the midst of wedding planning for our daughter and her fiance. We were supposed to go up to Fort Collins just for the day on Sat., Feb. 11, but the threat of bad weather made us decide to go up on Friday night as we had several appointments already arranged and we wanted to be sure to...
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Easy to find, very clean and modern. Location felt almost brand new. Enjoyed my stay for the weekend, staff was pleasant, breakfast was as expected.
Thanks for taking the time to post on Trip Advisor. We appreciated the comments and look forward to seeing you again soon!
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I've stayed here multiple times through 2011. The hotel staff have always been helpful and the rooms always clean. It is a Hilton property so what can you not expect. Breakfast can get a little caotic so give yourself pleanty of time if you will eat down stairs for breakfast. If you are a Hilton fan I'd stay here before...
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Thank you for the comments. We realize you have many choices when traveling and we appreciate you choosing us! See you again soon.
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