Our stay at this hotel was a good experience. The staff were friendly and helpful, the room was clean and comfortable. We needed to do some laundry due to the length of our trip. There was a guest laundry on our floor. We found it clean and ready to go. The complementary breakfast was nice with plenty of seating for...
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here on business, this hotel is not friendly and the front desk is very rude. they dont go out of they way to help you have a nice stay. when beening away from home on a business trip it hard on you and this hotel doesnt make it any better, not a home away from home. the view from the...
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I come through Grand Junction several times a year and have been staying at the new Holiday Inn and Suites. No more. I spend close to 160 nights a year in hotels, and this HI Express, recently remodeled, is the best I've come across. My former favorite was in Yukon, OK. The location is superb, the front lobby is immaculate...
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Thank you for your kind words. It shows that we have achieved exactly what we were going for with our complete remodel. That is a hotel that guests love. When we were designing the remodel we had so many needs to fulfill. From our corporate guests to the family on vacation. So far the feedback has been very positive. The...
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This hotel is two or three miles off of I-70, which makes it very quiet. Near to shopping and restaurants and very easy to get to off of I-70. The free breakfast was good, and in a nicely decorated eating area, nicer than the usual "breakfast" room at many hotels. Room had microwave, refrigerator and coffee maker. Room facing the...
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Thank you for the kind words. We are very excited that after being opened for 9 years we have completed a full remodel of the hotel. From the beds to the toilets...everything has been remodeled. It is because of feedback from yourself and other guests that we were able to complete what we believe to be the nicest remodel of...
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Hello All,
I am writing today because I had the worst hotel experience ever and was treated like a liar and a thief, when I neither stole or lied in any way over $129.
Last week I called & made reservations for my first business trip of many to come over the next year in this town. I called the...
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I apologize that you feel so negative towards me and the hotel. I got the impression that you were completely satisfied and understanding of everything by the many thanks and positive comments you gave me and the hotel during the conversation. I would not have let you walk out of the hotel upset or mad. We pride ourselves on guest...
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We had car trouble on I-70 approximately 40 miles west of Grand Junction and we had an unplanned stop in Grand Junction. Hotel was great - within wakling distance to the mall. Staff was very friendly - computer available in the lobby - rooms were clean and comfortable. We would definitely stay here again.
I am a fairly easy-going person, but one thing I absolutely insist upon when I'm traveling and I'm cranky and tired is a pleasant experience on walking into a hotel. To me, it's like being welcomed (or not) into someone's home. If that first experience is not good, then it sets a bad tone for the rest of the stay...
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On behalf of the hotel I want to apologize for your experience. There is no excuse for profanity nor is there any reason every guest is not treated like the only guest. We strive to excel at customer service. We know that you have a choice of where you stay, and we always want to make sure you are making...
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Some mixed experiences here on Tripadvisor, but we are happy we stayed here. The room was nice (quite new) and large. The (indoor) hot tub and pool were fine too (the pool water could've been a bit warmer though). Front desk staff were very helpful and accommodating.
I have stayed here overnight after a flight into GJT. The shuttle showed up promptly, and after 4-5 minutes I was in the hotel. Upgraded to a suite. The bed was among the best I've had at a holiday inn anywhere. Service was impeccable (late checkout was granted no questions asked). Overall I am very happy with this hotel and...
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My husband and daughter were bitten by bed bugs. We have left messages at the hotel and have not heard anything from the management. This was the first night of our vacation and it made it miserable for them! We are very frustrated by the whole experience.
I am deeply sorry that you feel so negative about your stay at our hotel. We strive to make every guest experience the best that it can be. We have a great reputation as a hotel and make sure every effort is reached to satisfy guests needs. With that said I have had a full inspection of the room done...
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104 Reviews
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