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All 27 Pueblo hotels »

Hampton Inn and Suites Pueblo-Southgate

2.5 of 5
3315 Gateway Dr., Pueblo, CO 81004
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Hampton Inn and Suites Pueblo-Southgate
Ranked #5 of 27 hotels in Pueblo
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    13
    4
    3
    2
    2
Date Rating
Wiggins, Colorado
2 reviews
5 of 5 stars Reviewed 17 May 2012

This place was great. I got to check in early, saving a lot of time. The room was CLEAN and comfortable. I slept like a rock. Breakfast is definitely worth getting up for. And the employees were helpful, friendly and courteous. Next time I'm in Pueblo (like for the state fair), I'm staying here!

Was this review helpful? Yes
Kristen Romero, Director of Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review
23 May 2012

Thank you for the review. We always appreciate the feedback we receive from our guests as it only helps us to enhance our services. We are so glad you enjoyed your stay with us! We certainly appreciate your business and if there's ever anything we can do to make your stays more enjoyable please let me know. We look forward... More

Denver, Co USA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 11 May 2012

I have stayed at this facility for years and would highly recommend it. The staff and the facilities make it "feel like home" Even with a new staff member I was once again impressed , thank you !

Was this review helpful? Yes
Kristen Romero, Director of Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review
23 May 2012

Thanks for your review! We're glad to hear that you enjoy your stays with us! Thank you for choosing to stay at our hotel each time you visit! Your feedback is much appreciated! Can't wait to have you back again! Kristen Kristen Romero | Sales Manager | Hampton Inn & Suites Pueblo-Southgate 3315 Gateway Drive | Pueblo, CO 81004 |... More

KC
Senior Contributor
39 reviews 39 reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 April 2012

Nice, clean room with refrigerator and microwave. Since I'm not an "early riser" I love the to go bag breakfast they offer.

Was this review helpful? Yes
Kristen Romero, Director of Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review
23 May 2012

Thanks for the review! Glad to see that you take advantage of our "On the Go" breakfast bags! We look forward to having you back again soon! Kristen Kristen Romero | Sales Manager | Hampton Inn & Suites Pueblo-Southgate 3315 Gateway Drive | Pueblo, CO 81004 | O: 719.566.1726 | F: 719.564.0490 More

Cleveland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 December 2011

In general, I'm a big fan of the Hilton-brand hotels. The rooms are clean, the customer service is consistent (they really get hospitality), the honors program is probably the best in the hotel industry, and you can't beat the free breakfast. That's why I was taken aback by the poor customer service at the Hampton Inn Pueblo-Southgate. On the second... More

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Kristen Romero, Director of Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review
21 May 2012

Thank you for the review! Please accept our apologies for not only the plumbing issue but the way it was handled or actually the fact that it wasn't handled at all by our staff! We'd love to visit with you about this issue personally, if you're open to it, and would like to extend our 100% satisfaction guarantee and refund... More

TX
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

This hotel is south of Pueblo before you actually get into town on I25. I think this adds to its quiet location but it does make for about a 5-10 minute drive for any chain type restaurants. We have stayed on more than 4 occasions for at least 3 days at a time and have always had great service and... More

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Kristen Romero, Director of Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review
23 May 2012

Thank you for being a loyal customer, we can't tell you how much we appreciate it! We're so glad that you see us as a "home away from home", that's exactly how we want you to see us! We appreciate the review and we're glad you shared your experience. We look forward to having you back "home" again soon! Kristen... More

Palm Desert, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 7 August 2011
2
people found this review helpful

Awful that they charged us for this room despite the fact that we had to move to another floor to be able to sleep. The AC fan was directly opposite the suite door and the condensor on the roof, unbelievable as it seems, actually made the room vibrate. I was disgusted by the front desks guys attitude, we paid extra... More

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kewilli, General Manager at Hampton Inn and Suites Pueblo-Southgate, responded to this review
8 August 2011

First, we'd like to apologize for the noisy room,the poor service by the staff and the hot water. Thank you for letting us know about the issues so that we can have our staff look into these issues and see what can be done to correct them. We do have a 100% satisfaction guarantee that I'm sorry that the front... More

seattle, wa
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 July 2011
2
people found this review helpful

Our family of four spent a night at the Hampton Inn Pueblo Southgate on our way to the Colorado Rockies. We were very pleased with our room. It was a one bedroom suite with two queen beds and a sofa bed, which we did not use. The hotel seemed fairly new. Our room was large, nicely furnished, and clean. It... More

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Hockley, TX
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 June 2011
5
people found this review helpful

All rooms do NOT have refrigerators as advertised on at least Hotels.com and Expedia.com. The Hampton site does not, however, advertise refrigerators. I kept our leftovers expecting a refrigerator. We asked the front desk about it and the clerk said that she'd just have to tell the GM about the misinformation on the website, but couldn't do anything about it... More

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Powell, WY
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 June 2011
3
people found this review helpful

I prefer to stay at Hampton Inns, when available, as the staff is friendly, the rooms comfortable and the breakfast good. Our stay June 11 was an exception. When we got to our room, I realized it was directly above the pool, where people were frolicking (it was not yet 10:00 PM). As I left the room to talk to... More

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kewilli, General Manager at Hampton Inn and Suites Pueblo-Southgate, responded to this review
21 June 2011

Thank you so much for sharing your feedback and please accept our apologies for your poor experience. We rely on information provided by guests such as yourself to help us make our hotel more enjoyable. We do read our reviews and will discuss how we can improve not only our product but our staff behavior, attitude etc. Again, thank you... More

Saint Louis, Missouri
Senior Contributor
48 reviews 48 reviews
Reviews in 34 cities Reviews in 34 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 30 March 2011

I had a great stay here. Clean hotel, small but suitable gym, good hot breakfast, helpful staff, good highway access. The only con to me was my distance from "downtown" Pueblo.

Was this review helpful? Yes
kewilli, General Manager at Hampton Inn and Suites Pueblo-Southgate, responded to this review
4 May 2011

Thanks for the nice review! Hope to see you again soon! More

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Additional Information about Hampton Inn and Suites Pueblo-Southgate

  • Hampton Inn Pueblo
  • Pueblo Hampton Inn
Address: 3315 Gateway Dr., Pueblo, CO 81004
Price range (per night):* S$96 - 170

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Hampton Inn and Suites Pueblo-Southgate
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