This hotel is great for local business travelers. However, they seriously need to update the gym equipment. I have stayed here multiple times over the past 2 years and the gym equipment is horrible. Other than that the rooms are nice and clean. Breakfast was typical HGI.
Thank you for taking the time to post your review on TripAdvisor. We truly appreciate your business and the feedback you provided. Our number one goal is to exceed our guests’ expectations. We are aware that our fitness equipment is aging. We have been approved for a hotel renovation, including an all new fitness room. A time line has not...
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There's nothing very personal about staying at Hilton Garden Inns, but I have so far found them to be consistently clean and comfortable. This hotel was no exception. The bed was comfortable and the setting was attractive enough - lawns and other large buildings nearby. Bathroom was very clean. We opted out of breakfast at the hotel and found lots...
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Thank you for choosing the Hilton Garden Inn Glastonbury during your recent visit to the Hartford area. We're so pleased you experienced the comfort of our Garden Sleep System Bed. The adjustable firmness settings allow everyone to enjoy a great night's sleep. The wonderful variety of nearby restaurants provide many dining options. On your next visit, perhaps you might want...
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Have stayed at this property a number of times. Consistently very good service during all of my stays. At check-in, my request for the whirlpool suite was made and my amenities were quickly moved from one room to the new room. Rooms are clean and are equipped with a microwave and refrigerator. I always have had relatively quiet stays. Property...
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Reviewed 8 December 2010
Reviewed 7 April 2011
Thank you for choosing the Hilton Garden Inn Glastonbury during your recent stay in the Hartford area. We know you have many choices when choosing a hotel. Our staff takes tremendous pride in servicing our guests. We're so glad you took the time to tell us. We appreciate your business and hope to see you soon.
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The hotel is great overall! I came up to visit ct for the first time on my business travel and I love the area. I just wish that a gentleman who I'm not sure works at the front desk but usually in the back office did not talk about other employees to other associates at the front desk. I'm not...
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Thank you for staying with us while on business in the Hartford area. The town of Glastonbury is very quaint and the fact that we are so close to great shops and restaurants makes us the ideal location for both business and leisure trips. Our staff takes great pride in exceeding our guests’ expectations throughout the entire stay. We stress...
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Excellent customer service, as usual. Rooms are clean, tidy, and always ready on time, as usual. Parking here is fine, with several available spots, in a well lit lot. Close to the highway and only 15 mins to downtown Hartford. I'll stay here again....
Thank you for taking the time to let us know how we are doing. We appreciate your feedback. Our staff takes great pride in making our guests feel at home and exceeding expectations throughout their entire stay. We look forward to your next visit.
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We celebrated my in-laws 50th wedding anniversary here and the hotel did an outstanding job! The location was easy access for family in the Northeast. And those traveling from the South came by planes, trains and automobiles! Easy to plan with sales team, clean rooms, banquet staff friendly, and buffet dinner was quite tasty and presented well. (Vegetables were not...
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Thank you for choosing the Hilton Garden Inn in Glastonbury for your in-laws 50th wedding anniversary celebration. Our team works hard to ensure each guest experience is a memorable one.
We appreciate the time you took to post your review. We look forward to your next visit.
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This is the 3rd time we have stayed at this hotel and everytime they go above and beyond to ensure a comfortable stay. We checked in for a quick new years eve getaway. We always book two connecting rooms - one for us and one for the kids, gives us lots of space. Rooms are super clean as are all...
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Thanks so much for your kind words about our hotel and staff. We're so glad you and your family enjoyed your stay with us on New Years Eve. It makes us very proud when a guest takes the time to recognize our efforts. We work hard to exceed our guests' expectations. We look forward to your next visit with us.
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Parking is free. Breakfast is available for about $12/person. Pretty much your standard self-serve continental with oatmeal, fruit, yogurt, cereal, and wafflemaker, but they did have a guy who makes omlettes which was nice. Beds were comfortable. Room was clean. Overall a pleasant stay.
Thank you for choosing the Hilton Garden Inn in Glastonbury during your recent stay in the Hartford area. We're glad you enjoyed our hot breakfast buffet. Our chef will also be happy to prepare pancakes and french toast, along with eggs cooked to order. We appreciate your business and we hope to see you in the near future.
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Mike greeted me at the front desk and made the check-in process a pleasure. He was friendly and charming and recommended a fabulous restaurant for dinner. He was the epitome of excellent guest service. Everyone I encountered at the hotel was very helpful.
My room was spotless, the bed was so comfortable and parking was plentiful. My only request would...
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Thank you for taking the time to let us know about your recent stay. We truly appreciate your kind words. Our staff works hard and takes great pride to exceed guests' expectations. Thank you again for letting us know how we are doing. We look forward to your next visit with us.
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Standard business hotel, dining and bar facilities limited to the front lobby. Room clean, staff nice.
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