We just returned from a special family event and had two rooms here. The staff went out of their way to make sure we had a pleasant experience. Dawn at the front desk could not have been more accomodating; she got us rooms near other on a quiet hall and booked us onto the complimentary van into New Haven. The... More

We tried to go to sleep at 1130, but to no avail. A wedding party was in the hallway screaming, slamming the doors, and children running up and down the hallway. We complained to the front desk multilple times, but he was not able or not interested in helping with the problem. This continued unti 230 am when we asked... More

Boooo - service was average at best. Gotta love walking in and being informed that you were automatically booked into a smoking room - really? Well, after many clicks on the computer, lady at front desk was able to 'find' a non smoking room for me... Phew... hotel is freaking EMPTY - you kidding? Gets better, she 'found' a room... More

I have been running meetings in Hotels all over the Northeast for almost 20 years. What matters the most is having a hotel staff that will work hard to make sure your event is a success. The North Haven Holiday Inn has always made sure this was the case. I give special thanks to Corrine in the sales office for... More

First off service was really good, front desk staff went out of their way to help me. Hotel is just run down, carpet looks a decade old and in need of a heavy steam clean. Rooms are ok but my biggest complaint is the sandpaper grit 75 pillow cases. I woke up with a clean shave as the pillows were... More

Our son attends school nearby this property and so we stayed there during our last visit. It was just what we were looking for. The location is convenient; there was a sports bar downstairs if we wanted to watch the game that was on that night. Also, right down the road was a nice diner for breakfast, as well as... More

Stayed here 2days with my family. Nice clean rooms. Strong A/C No highway noise. Nice restaurant(Harry's) on property. Pool & small fitness center. Family and business friendly--safe/clean & comfortable.

just o.k. The staff is very helpful indeed. From the front desk to the bartenders always a smile on their faces. Was a pleasure to see people actually look like they are enjoying their jobs. Keep up the good work. But the hotel is very dated. The rooms where very clean yes, but from the carpets to the beds old... More

the Staff is amazing all were very helpful. amenities are great very nice pool and work out room nice in-house bar. But TV system is terrible I could not watch a movie, final four or the season premiere of Games without complete loss of signal on the "digital channels" - had to watch the game in the Bar. Rooms are... More