Stayed at other Hilton Garden s before , Unfortunatly this one in Shelton is out dated , the matress is of the trampoline type , bounce , bounce , bounce. Not for me , the tv was an old Phlipps , the bathroom in dire need of an update , and to add insult we stayed there on a Monday... More

Everyone from start to finish was just perfect. The room, bathroom, hallways were spotless. Sheets are great and beds were comfortable. Air temperature was minutely controllable. Good location and even though it seems remote, there are Walgreens and Outback across the street and city center just a short drive away.

Amazing from the time you walk in, the check in was smooth and all staff seem to enjoy helping the guest. The rooms almost knocked me off my feet I love hotel stays and this hotel is near the top. Clean room layout is great and everything you need you will find. Will be back soon my new getaway from... More

The staff came to my wife's rescue when she returned to the hotel after having broken her foot. The desk staff saw her struggling to walk and promptly reacted. Before I had the car parked they had brought out a wheel chair. This simple courtesy turned a disaster into a nasty inconvenience. They were really great.

I was in danger of missing an extremely important appointment (20+ miles from the hotel) when my rental car would not start (at 7:00 AM) due to a dead battery. Tracy at the front desk offered jumper cables she had in her car and she recruited Inor to use his car to jump start my rental. Thanks to Tracy and... More

As a Gold member I expect more from a Hilton. The arrival and check in was unreasonably long, I received a smoking room (I did not want it) and it smelled like smoke, and I received no wake up call, resulting me to rush in the morning just to make my meeting. The staff did not care and was unsympathetic.... More

We have stayed at this hotel several times a year over the last four years while our daughter attended college in the area. For the money, the accommodations exceeded our expectations. In our most recent stay the hotel rate was double the price due to college graduation weekend. For the first time our room smelled musty and a little foul... More

First time here. We stayed in the suite 604. We loved. Clean. Nice tub. Excelent king size bed and matress.. We also loved the breakfast. John and the lady were great and helpfull. We have been in others hotels in CT area and this was the best staff. They were always smiling and happy. My only complain is the internet.... More

We stayed at this hotel before and did not hesitate to make a reservation when we knew we would be visiting family again in the area. From the moment we stepped foot in the hotel until the moment we left we were treated like family and the staff could not do enough to ensure that our stay was to our... More